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Archway Marketing Reviews (1)

Initial Business Response /* (1000, 18, 2017/08/29) */
***Document Attached***
Please see the attached two lettersOne of these letters has been sent to Mr***
First and foremost, thank youWe are deeply appreciative that you reached out to us on behalf of Ms*** ***
We treat situations such as this with the highest priority and the highest level of respectWe have been in continuous contact with Ms*** and have successfully resolved her issuesA refund of $has been issued to her, which includes the amount of *** which was referenced in her complaintWe also sent her a letter of apology for the mishapIts customers, such as Mr***, that make our company a compelling and competitive place to do business with
Based on her feedback, we have made changes internally to better address our customers in a more timely fashion
We truly appreciate our partnership with the and endeavor to continuously grow all aspects of our business and relationship
*** ***
Operations Manager
*** Marketing
*** *** **
*** ** XXXXX

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