Ardent, LLC

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

I paid the Ardent company for a Nova decarboxylator in October.I have not received it or any type of email confirmation on its shipping status.Called the company a couple of times .I was referred to the sales department and had to leave a message because they was not available.They never return my call or email me back.I question if they are a real company ?

Hey [redacted],Hey [redacted] here from the Ardent team. Revdex.com had not been getting the message over to us, and so I have only recently been able to find a way to contact you. I can see that your complaint dates back to December of 2016. I just wanted to touch base and make sure you did in fact...

receive your Precision Decarboxylator, and let you know that we are here to help if anything else comes up. We are a small startup here at Ardent with only a few of us doing everything it takes to get that perfect decarb out to the world, and our customers are the reason we do what we do. Please contact me directly with any questions you may have now or in the future. We are very excited about the continuation of your decarb journey and are here to help in any way we can :) Thanks![redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]