This business failed to communicate with us about their billing policyWaiting until we canceled to inform us of their policy
I have been a client of Auto Owners since 2016, when I got my first leased vehicle Now two years later, my lease is complete and I decided to lease another vehicleWhere we leased the second vehicle found us insurance that is way more affordable for my family, so I cancelled with Auto OwnersI just received a bill about a balance dueI owed no balanceSince the day we started with them in October of 2016, we have made our payments on time Every single monthNow that I canceled with them, they tell me we have been paying for our insurance a month behind because of a supposed scheduling policy they haveBut not once since the year did anyone ever inform us of thatNot one notice was sent to our house, email or phone callNot even the independent agent that we went through knew of that informationI spoke to four different people that work at
This business failed to communicate with us about their billing policyWaiting until we canceled to inform us of their policy
I have been a client of Auto Owners since 2016, when I got my first leased vehicle Now two years later, my lease is complete and I decided to lease another vehicleWhere we leased the second vehicle found us insurance that is way more affordable for my family, so I cancelled with Auto OwnersI just received a bill about a balance dueI owed no balanceSince the day we started with them in October of 2016, we have made our payments on time Every single monthNow that I canceled with them, they tell me we have been paying for our insurance a month behind because of a supposed scheduling policy they haveBut not once since the year did anyone ever inform us of thatNot one notice was sent to our house, email or phone callNot even the independent agent that we went through knew of that informationI spoke to four different people that work at