Ariat International Inc

Initial Business Response /* (1000, 7, 2015/08/27) */
Thank you Mr. [redacted] for your feedback on our work boots. Could you please provide further information for us such as:
1) Where were the boots purchased?
2) When were the boots purchased?
3) Can you provide us with any photos of the...

damaged boot?
4) Can you give us more details of how the metal ripped the hole - is the metal part of the boot material? Further, how are you wearing this boot, for work? What do you do for a living?
5) Can you give me a style number so I can check with our quality department on any other issues related to this style?
6) Please provide your boot size, address and telephone number for future reference.
Thank you,
[redacted]