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Ariel's Dance Studio

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Ariel's Dance Studio Reviews (1)

Review: Sirs: I am making a complaint against a local businessperson whom I believe has acted improperly. Last year my daughter was a student at Ariels Dance Studio. The studio operates somewhat like a school does in having a dance year. When it came time to begin a new year, I paid the fifty dollar re-initiation fee, although I did not quite fathom what new or additional work it was to pay for. Subsequent to that I paid the first months fee but only after informing the eponymous owner that my daughter was not sure she would be able to continue since she was beginning High School and was uncertain she could handle the workload there and participate in the dance program. After two weeks of school my daughter decided the dance would be too much. At that point we had not participated in any program although we had paid for one. When I asked to have the program fee, but not the re-initiation fee, refunded Ariel told me she did not do refunds. She would hold the money on account until the day when my daughter decided to resume. My daughter is not going to resume dance lessons with Ariels Dance Studio or any other studio. To charge for services and not perform them seems contrary to fair business practices if not wandering into something slightly illegal or at least unethical. I would expect a fair business to refund money if its services were not rendered. The studio owner refuses to discuss this matter. I am asking for help in convincing her this is not just silly but bad business practice. She may be able to justify this cheating as the way tough-nosed business persons treat customers, but her reputation will suffer from this misguided contempt for fair treatment of her customers. Thank you,[redacted]Oceanside, CA [redacted]Desired Settlement: refund of the fee paid for dance classes.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

---------- Forwarded message ----------

From: [redacted] <[redacted]>

Date: Tue, Dec 3, 2013 at 5:05 AM

Subject: Complaint [redacted]

To: [email protected]

I filed a complaint on 11/15/2013 about a business, Ariel's Dance Studio. This complaint has been resolved. I requested a refund and it has been provided. There has been a satisfactory resolution of the issues and I have no complaint to lodge.

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Description: Dance Companies

Address: 1743 South Coast Hwy, Oceanside, California, United States, 92054

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