Aris Export Co Inc

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Hi Mr. ***
Thank you for providing us with the subscription informationAs per your request, a cancellation notice has been sent to ** ***It normally takes a week or two for the publisher to process but the publication should cease arriving shortly.Thank you for contacting usShould you have any questions in the future, kindly contact us at [email protected]

All correspondence should be directed to [email protected] respond promptly within hours during the business week.We have not received any correspondence from this customerAdditionally, since all of our subscriptions are reward subscriptions to which there is no charge to any
customer (nor do we ever collect credit card information and or charge the customer for any subscription they may order), we are not sure what the origin of a $dispute is.The customer should contact: [email protected] and let us know what the issue is and the name of the magazine.Thanks for writing!

This information would have been more beneficial if this service as a reward was actually selected. The price was to negate any such automatic re-occurrences for an unwanted service. I would feel more satisfied if this could be resolved at least over the phone instead of a generic email service. If this is your only way for consumers to contact your company, maybe you should embrace broadening your horizons. The number for the account is for my wife [redacted], and if I could have called [redacted] to cancel directly, this would not be an issue. However they gave me your contact number which lead to a voice mail telling me to send an email. Perhaps you can see my frustration at the run around that needs to be done to cancel this rat race. Please cancel this unwanted service post haste. Thank you for your time.
Regards,
[redacted]

We would be delighted to cancel any and all magazines that came through our agency. All of the magazines that we offer are at no charge to the customer as they are reward subscriptions which are paid for by a 3rd party such as a survey company. Sometimes a friend will gift someone a magazine...

subscription.In order for us to cancel the magazine subscription(s), we need the following information which can be emailed to [email protected] (fastest way of doing it) or through the Revdex.com.Your name, mailing address and the name of the magazine(s) that you would like cancelled.Thanks for writing!