Sign in

Arizona Pool Blasters

Sharing is caring! Have something to share about Arizona Pool Blasters? Use RevDex to write a review
Reviews Arizona Pool Blasters

Arizona Pool Blasters Reviews (2)

Very professional. I had a bad Calcium line around the pool neglected for 6 years. 3 Hours later it was gone with no damage to the tile because they do not use glass bead as a medium. The pool was then acid washed and was a new pool again. They did a meticulous job. There was not even a spec of dust anywhere to be found. They cleaned everything before leaving. I have been around and I have to say these guys are the best.

On or about April 7, 2013, [redacted] from Arizona Pool Blasters cleaned (blasted)the tile on my pool, as well as doing an acid wash. As I always enjoy watching tradesman do their work and asking questions along the way, I was outside speaking with or observing [redacted] work during both processes. I was very pleased with his services and the results (In fact, someone from his office called me the day after his services, and asked if they could have a prospective client call me for a recommendation. I was happy to do it, and I did receive the call). After he finished and left, I realized that [redacted] did not put protective coating on the tile as he mentioned he does. I called him, and left a voicemail telling him that he forgot to put on the coating. He responded, leaving me a voicemail on April 9, 2013 stating that he did put the coating on, and that I must have missed seeing him do it. As I rarely left the pool area for more than a moment, it would have quite impossible for him to have treated the tile without me seeing him do it. On April 11th, my mother broke her hip, and she died on April 25th. The pool was the last thing on my mind at that time, and I did not return Jarin's call again. In the June to July time frame, I noticed that the calcium line was returning on the tile.

Admittedly, I did not contact [redacted] again until today, 2/18/2014. I contacted [redacted] not so much to see what he was going to do about it, but to remind him of my call, and to see if anything can be done shy of reblasting the tile again. He said he could only refer me to some products on the market at pool supply stores, but could not vouch for them. I asked him what it would run to have him reblast, and he offered me a 10% discount. He insisted that he did treat the tile, and even stated that he "remembers every pool he has ever done". I never asked him to repeat the service for free, nor did I throw any figure at him that I would have expected to be charged. I do fele that 10% is a slap in the face, because even if he did treat the tile (which I know for certain he did not), I would have expected the treatment to last longer than the few months that it did. Of course he now blames this on the hard water in AZ, and the use of powdered shock. If this was the case, he should have informaed me after the services not to use powdered shock, or that with the hard water the calcium line could return in a short period of time. The price did not justify the short duration of having clean tiles, let alone repaying 90% of the price once again. I cannot honestly recommend the services of a company that does not admit to a mistake that I know was made, and at least offer a more reasonabale remedy. My bad for waiting this long. Had I contacted him sooner, remedy would have been requested instead of just a comment/review. At this point a statement of the facts is all I can offer. It is now a matter of principle and business ethics. Any offer of apology and reasonable offer to reblast would have been welcome, and avoided negative rating. Unfortunately, I can no longer rate a positive experience.

Check fields!

Write a review of Arizona Pool Blasters

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Arizona Pool Blasters Rating

Overall satisfaction rating

Description: Swimming Pool Service & Repair, Tile Restoration

Address: 515 E. Carefree Hwy #136, Phoenix, Arizona, United States, 85085

Phone:

Show more...

Web:

This website was reported to be associated with Arizona Pool Blasters.



Add contact information for Arizona Pool Blasters

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated