We were told on Sept that the service tech would visit our pool sometime during the dayThe agreement was to test the water and sweep the poolWe were out during that day and when we returned it was clear that the pool had not been swept and I texted pictures to Jerry Handley, the ownerHis response was to deny that his guy skipped us and essentially to tell me where to goWe trusted this company to service our pool while we were gone for the summer, and now doubt that they even bothered to come by, as they knew we were away If you need a reputable company to service your pool while you are away then do NOT trust AZ Pool Works to do thisClearly the service techs are not honest with the owner, and when confronted with this (I sent pictures, which surely don't lie), the owner becomes defensive and goes into angry denialNo offer to come out and see for himself, and simply says 'go find someone else' Unprofessional cowboy outfit that does not deserve your business
We were told on Sept 1 2016 that the service tech would visit our pool sometime during the day. The agreement was to test the water and sweep the pool. We were out during that day and when we returned it was clear that the pool had not been swept and I texted pictures to Jerry Handley, the owner. His response was to deny that his guy skipped us and essentially to tell me where to go. We trusted this company to service our pool while we were gone for the summer, and now doubt that they even bothered to come by, as they knew we were away.
If you need a reputable company to service your pool while you are away then do NOT trust AZ Pool Works to do this. Clearly the service techs are not honest with the owner, and when confronted with this (I sent pictures, which surely don't lie), the owner becomes defensive and goes into angry denial. No offer to come out and see for himself, and simply says 'go find someone else'.
Unprofessional cowboy outfit that does not deserve your business.
We were told on Sept that the service tech would visit our pool sometime during the dayThe agreement was to test the water and sweep the poolWe were out during that day and when we returned it was clear that the pool had not been swept and I texted pictures to Jerry Handley, the ownerHis response was to deny that his guy skipped us and essentially to tell me where to goWe trusted this company to service our pool while we were gone for the summer, and now doubt that they even bothered to come by, as they knew we were away If you need a reputable company to service your pool while you are away then do NOT trust AZ Pool Works to do thisClearly the service techs are not honest with the owner, and when confronted with this (I sent pictures, which surely don't lie), the owner becomes defensive and goes into angry denialNo offer to come out and see for himself, and simply says 'go find someone else' Unprofessional cowboy outfit that does not deserve your business
We were told on Sept 1 2016 that the service tech would visit our pool sometime during the day. The agreement was to test the water and sweep the pool. We were out during that day and when we returned it was clear that the pool had not been swept and I texted pictures to Jerry Handley, the owner. His response was to deny that his guy skipped us and essentially to tell me where to go. We trusted this company to service our pool while we were gone for the summer, and now doubt that they even bothered to come by, as they knew we were away.
If you need a reputable company to service your pool while you are away then do NOT trust AZ Pool Works to do this. Clearly the service techs are not honest with the owner, and when confronted with this (I sent pictures, which surely don't lie), the owner becomes defensive and goes into angry denial. No offer to come out and see for himself, and simply says 'go find someone else'.
Unprofessional cowboy outfit that does not deserve your business.