Arizona State Retirement System

ASRS refuses to take responsibly for the common practice of negotiating with doctors who decide in mid year to drop you under the HMO program. It has happened to me the last two years running. If you have serious problem imagine what it like to be told your specialist will not longer see you unless you are willing to pay them cash? ASRS refused to allow an negotiator to talk to me about it. Instead they repeatedly push me back in to talking United Health Care which has less effect than writing your congressmen. Also when I switched to the PPO, I found out it would cost me at least $ 5000 in drugs cost until the end of the year. All they will do is quote you some federal or state law which allows then to do anything they need to do to save them money and increase their profits.( codes written by their lobbyists) Did you know that UHC CEO makes 23 million per year, not counting stock options? Be forewarned, when you sign up with these people you are signing to a one way contract, which they can break at anytime. Watch their response to this, it will be all legal in nature with no concern about my welfare. We have to have a single payer system.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowI do not agree with their way of doing business and will not appeal their decisionRegards,*** ***

Dear Representatives:The Arizona State Retirement System (ASRS) recently received your written correspondence regarding a complaint your company received from ASRS member, Mr. [redacted]. While we have reviewed the correspondence and the situation Mr. [redacted] brought...

to your attention, the ASRS is a state agency and must follow a state-mandated process for reviewing any member concerns or appeals. A formal appeal process exists for members who do not agree with staff decisions, which provides for an independent review by the Office of Administrative Hearings as well as the Board of Trustees. The process our members must follow is dictated in all sections of [redacted] and further expanded upon under [redacted] . As a result, we recommend Mr. [redacted] initiate the appeals process with the ASRS directly. Should Mr. [redacted] wish to pursue this matter further, he may appeal the matter, in writing, to the Director of the ASRS. However, allow us to reference [redacted](A), which will guide the ASRS' decision concerning Mr. [redacted]'s request to receive interest on the returned contributions he received from his employer due to ineligible membership with our system. The ASRS is not authorized to render a decision which conflicts with statute. We sincerely hope we have clarified the proper appeals process for our members to follow for any future member concerns.

Dear Representatives:The Arizona State Retirement System (ASRS) recently received your written correspondence regarding a complaint your company received from ASRS member, Mr. [redacted]. While we have reviewed the correspondence and the situation Mr. [redacted] brought...

to your attention, the ASRS is a state agency and must follow a state-mandated process for reviewing any member concerns or appeals. A formal appeal process exists for members who do not agree with staff decisions, which provides for an independent review by the Office of Administrative Hearings as well as the Board of Trustees. The process our members must follow is dictated in all sections of [redacted] and further expanded upon under [redacted] . As a result, we recommend Mr. [redacted] initiate the appeals process with the ASRS directly. Should Mr. [redacted] wish to pursue this matter further, he may appeal the matter, in writing, to the Director of the ASRS. However, allow us to reference [redacted](A), which will guide the ASRS' decision concerning Mr. [redacted]'s request to receive interest on the returned contributions he received from his employer due to ineligible membership with our system. The ASRS is not authorized to render a decision which conflicts with statute. We sincerely hope we have clarified the proper appeals process for our members to follow for any future member concerns.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I do not agree with their way of doing business and will not appeal their decision.
Regards,[redacted]

The Arizona State Retirement System (ASRS) bas recently received your follow-up email correspondence regarding a complaint your company received from ASRS member, Mr. [redacted]  and  his rebuttal to the ASRS response.As stated previously, the ASRS is not a business, but rather is a governmental entity under the State of Arizona. By that definition, the ASRS follows the state-mandated process for reviewing any member concerns or appeals, which was provided to both your business and to Mr. [redacted] in March 2015. Again, the process our members must follow is dictated in all sections of Arizona Revised Statute §41-1092 and further expanded upon under [redacted]. As a result, we again recommend Mr. [redacted] initiate the appeals process with the ASRS directly if he wishes to appeal  the agency decision that pursuant to A.R.S . §38-738(A) that the returned contributions he received from his employer due to ineligible membership with our system does not include interest.I would like to again emphasize that the ASRS is a state agency under the State of Arizona government and therefore does not have a Revdex.com (Revdex.com) grade as the ASRS is not a 'business'. Stating that no response or resolution from the ASRS regarding Mr. [redacted]'s complaint will reflect on our Revdex.com grade does not change the fact that the ASRS has no Revdex.com grade to reflect upon in the first place as a governmental agency under the State of Arizona.We, again, hope this has clarified the proper appeals process for our members to follow for any future member concerns. This response will also be emailed to you directly as record that the ASRS responded to your follow-up correspondence by both mail and email.