Arizona Wholesale Auto & Truck

customer purchased a porsche with 120,miles for $14,on ebaycar was listed for $with no reservecustomer never asked question before auction end, customer never called before before auction endall my ads have both email and phone # posted and 40- high resolution pictureswritten in my disclosure, I allow and encourage inspections prior to purchase Customer called to complain days after car arrived from shipperafter having friends nit pick said car customer made up all kinds of issues with car as with all my cars, to include this one, it was serviced prior to sale by a Porsche only independent specialists facilityafter customer complained, we agreed to have car taken a Porsche shop of customers friend in customers state their inspection recommended a new battery and battery holder, rear shocks were leaking, and check engine light came on after a week and miles of driving the carcustomer complained about headlights being faded/burnt and speed gearbox issuecustomers mechanic confirmed both headlights and transmission are fully functionalI offered to cover cost of new battery and holder, and new rear shocks, and resolve ck eng ltcustomer denied I also then offered $1,in good faith again customer denieddont know what else I can doRegarding title, title is free and clear and clean, as representedit was mailed usps certified weeks ago, have confirmation tracking # of usps attempted delivery and tag left at customers residence back on 3/3/ customer needs to goto post office and get title, per tag left on doorI try to please everybodybut, this customer is not reasonable

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
*** ***'s account of the facts are misleading and inaccurateHe initially agreed to accept return of the vehicle when I notified him in writing that the vehicle was not as advertised and was requesting full refund of purchase price and cost of shipping He reneged when I informed him that I had arranged transportation back to him that ThursdayAt his insistence, I then paid to have the vehicle inspected by a certified Porsche mechanic because he promised to consider reimbursement of all expenses required to make the vehicle a safe daily driver (which is the conversation WE DID HAVE) prior to me signing the purchase order and and forwarding funds via my bank USAA Once the inspection began, I realized it was in everyone's best interest to only communicate with *** in writing because he was deflecting blame for the condition of the vehicle and disavowing any responsibility for selling a vehicle that was not as advertisedThe inspection came back form the certified Porsche mechanic at Mirage International recommending replacement of transmission and other critical mechanical parts that would be required in order for the vehicle to pass CA inspection, required licensing The only offer I got from *** in writing was for $ (Note: I can provide documented evidence of our conversations, phone calls, and estimate/inspection per Mirage International I requested a copy of ***'s pre-sale inspection of the vehicleHe never produced it.) In conclusion, if the vehicle was as *** reported with only minor repairs required, he would have accepted the vehicle back and negotiated a buy-back with me He didn't because he knew he scammed me and would not be able to find another victim so easily.)

customer purchased a 2000 porsche 996 with 120,000 miles for $14,600 on
ebay.. car was listed for $1 with no reserve.. customer
never asked 1 question before auction end, customer never called before
before auction end.. all my ads have both email and phone # posted and 40-50...

high
resolution pictures.. written in my disclosure, I allow and encourage
inspections prior to
purchase..  Customer called to complain 3 days after car arrived from
shipper.. after having friends nit pick said car.. 
customer made up all kinds of issues with car..  as with all my cars, to
include this one, it was serviced prior to sale by a Porsche
only independent specialists facility.. after customer complained, we
agreed to have car taken a Porsche shop of customers friend in customers
state..  their inspection recommended a new battery and battery holder,
rear
shocks were leaking, and check engine light came on after a week and 50
miles of driving the car.. customer complained about headlights being
faded/burnt and 6 speed gearbox issue.. customers mechanic confirmed
both
headlights and transmission are fully functional.. I offered to cover
cost of new battery and holder, and new rear shocks, and resolve ck eng
lt.. customer denied..  I also then offered $1,500 in good faith..
again customer denied.. dont know what else I can do.. Regarding
title, title is free and clear and clean, as represented.. it was mailed usps certified weeks ago, have confirmation
tracking # of usps
attempted delivery and tag left at customers residence back on 3/3/14.. 
customer needs to goto post office and get title, per tag left on door.. I try to please
everybody.. but, this customer is not reasonable..

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 

Regards,

[redacted]'s account of the facts are misleading and inaccurate. He initially agreed to accept return of the vehicle when I notified him in writing that the vehicle was not as advertised and was requesting full refund of purchase price and cost of shipping.  He reneged when I informed him that I had arranged transportation back to him that Thursday. At his insistence, I then paid to have the vehicle inspected by a certified Porsche mechanic because he promised to consider reimbursement of all expenses required to make the vehicle a safe daily driver (which is the conversation WE DID HAVE) prior to me signing the purchase order and and forwarding funds via my bank USAA.  Once the inspection began, I realized it was in everyone's best interest to only communicate with [redacted] in writing because he was deflecting blame for the condition of the vehicle and disavowing any responsibility for selling a vehicle that was not as advertised. The inspection came back form the certified Porsche mechanic at Mirage International recommending replacement of transmission and other critical mechanical parts that would be required in order for the vehicle to pass CA inspection, required licensing.  The only offer I got from [redacted] in writing was for $1500.00.  (Note: I can provide documented evidence of our conversations, phone calls, and estimate/inspection per Mirage International.  I requested a copy of [redacted]'s pre-sale inspection of the vehicle. He never produced it.)  In conclusion, if the vehicle was as [redacted] reported with only minor repairs required, he would have accepted the vehicle back and negotiated a buy-back with me . He didn't because he knew he scammed me and would not be able to find another victim so easily.)

customer purchased a 2000 porsche 996 with 120,000 miles for $14,600 on

ebay.. car was listed for $1 with no reserve.. customer

never asked 1 question before auction end, customer never called before

before auction end.. all my ads have both email and phone # posted and 40-50...

high

resolution pictures.. written in my disclosure, I allow and encourage

inspections prior to

purchase..  Customer called to complain 3 days after car arrived from

shipper.. after having friends nit pick said car.. 

customer made up all kinds of issues with car..  as with all my cars, to

include this one, it was serviced prior to sale by a Porsche

only independent specialists facility.. after customer complained, we

agreed to have car taken a Porsche shop of customers friend in customers

state..  their inspection recommended a new battery and battery holder,

rear

shocks were leaking, and check engine light came on after a week and 50

miles of driving the car.. customer complained about headlights being

faded/burnt and 6 speed gearbox issue.. customers mechanic confirmed

both

headlights and transmission are fully functional.. I offered to cover

cost of new battery and holder, and new rear shocks, and resolve ck eng

lt.. customer denied..  I also then offered $1,500 in good faith..

again customer denied.. dont know what else I can do.. Regarding

title, title is free and clear and clean, as represented.. it was mailed usps certified weeks ago, have confirmation

tracking # of usps

attempted delivery and tag left at customers residence back on 3/3/14.. 

customer needs to goto post office and get title, per tag left on door.. I try to please

everybody.. but, this customer is not reasonable..