This company is a bunch of thieves and liarsThey have the worst computer system of any company of this size I've ever dealt withThey take days to handle issues that should be as simple as clicking on a box on their computer screenThey don't follow back up when they insist they willThey have had my bank draft information on file for almost a year and still can't seem to process my monthly paymentsI've had to call about this issue every other month for the past months and spend an hour plus on hold each timeI've had several prescriptions and an appointment I've had to pay out of pocket because of thisThey have hung up on me when I voiced their incompetence to customer service
This company is a bunch of thieves and liars. They have the worst computer system of any company of this size I've ever dealt with. They take days to handle issues that should be as simple as clicking on a box on their computer screen. They don't follow back up when they insist they will. They have had my bank draft information on file for almost a year and still can't seem to process my monthly payments. I've had to call about this issue every other month for the past 10 months and spend an hour plus on hold each time. I've had several prescriptions and an appointment I've had to pay out of pocket because of this. They have hung up on me when I voiced their incompetence to customer service.
This company is a bunch of thieves and liarsThey have the worst computer system of any company of this size I've ever dealt withThey take days to handle issues that should be as simple as clicking on a box on their computer screenThey don't follow back up when they insist they willThey have had my bank draft information on file for almost a year and still can't seem to process my monthly paymentsI've had to call about this issue every other month for the past months and spend an hour plus on hold each timeI've had several prescriptions and an appointment I've had to pay out of pocket because of thisThey have hung up on me when I voiced their incompetence to customer service
This company is a bunch of thieves and liars. They have the worst computer system of any company of this size I've ever dealt with. They take days to handle issues that should be as simple as clicking on a box on their computer screen. They don't follow back up when they insist they will. They have had my bank draft information on file for almost a year and still can't seem to process my monthly payments. I've had to call about this issue every other month for the past 10 months and spend an hour plus on hold each time. I've had several prescriptions and an appointment I've had to pay out of pocket because of this. They have hung up on me when I voiced their incompetence to customer service.