Arlen Krantz Ford, Inc.

Response received via letter to Revdex.com -- scan is attached; text of letter reads as follows: "Regarding ID #***, *** A *** The vehicle came in with an upper valve train noise on the right bankThe technician did an oil pressure check: acceptable rangeHe removed the valve cover
and did an inspection -- found 3-collapsed liftersHe replaced all (12) lifters on that sideHe put it back together and had no noise on startup, but more noise as the vehicle warmed upHe road tested -- it died after miles and would not turn overWe towed it back to the shop, checked out, it would crank but slowlyHe tried to turn the engine over by hand, something internal was bindingIt is not cost effective to repair this motorThere is oil starvation in the right hand headCustomer was told he needed a new or a good used motor.We had to replace these parts before we could further diagnose the problem. Sincerely,Arlen Krantz Ford, IncByF Arlen KrantzPresident"

I am rejecting this response because: I shouldn't have to pay for the parts that they put in my car. I would like to just take my car home. Thanks