We hired *** to work on our steps, pathway and a small retaining wall in the front of our houseWe showed him two separate houses on an adjacent block and asked if he would be able to match our stairs specifically to the style of those housesHe said he could and we gave him a depositHe began work exactly one month later (which was two weeks past his original start date and after numerous phone calls, most of which went unreturned)
The morning he arrived, he showed my wife a large paving stone and she agreed that the color was acceptableHe did not explain to her that these large paving stones would make up the entire construction of the steps and this went unnoticed by my wife, as the style we agreed upon featured smaller, more intricate brickHe began work by demo'ing the existing structures including, for some reason, the entire surrounding lawn and landscape areaI certainly expected grass that was in the vicinity of the steps, path and wall to be damaged/ruinedWhat I did not expect was for him to rip out a small shrub and damage a $spiral tree without letting us know ahead of time that these plants would need to be moved, as he never discussed widening the steps with usNor did I expect his workers to completely ruin large portions of grass across my entire front lawn by storing the pavers and work tools on the grass instead of the driveway or tossing the old railings into the middle of my lawn, driving up huge divots
While the pathway looked very nice and the work seemed to be quality, the steps were nothing close to what we had asked forThe smooth, uniform, rounded steps that we agreed to were instead built as staggered and roughNo mortar was applied to the spacing despite the fact that the steps we agreed upon featured gray mortar between the bricks that fit the style of the homes they were attached toTo apply gray mortar to the steps he built would look itic, as the wide spaces between these particular bricks would leave everything looking disjointed
When he arrived the second day my wife voiced our concerns to himHe said that too much of his money was already invested in the project for him to be able to redo the steps and when she asked about the damaged spiral tree his response was to tell his workers to pack up and go homeI called him from work and after a discussion, we agreed that he would clean up the mess his workers made and finish the jobWe agreed for him to apply red mortar to the steps just to give it a finished look, but the steps looked nothing like what was originally discussed
Lastly, the retaining wall is one of the shoddiest-looking, sloppy constructions that I have ever seenRed mortar was smeared all over the faces of the brick and left thereMore red mortar was smeared up the front wall of my house where it met the retaining wallWhen my wife asked about this, he said he had "had enough" and went on his wayI now have to power wash and re-grout these bricks myself, or pay someone else to come in and fix ***'s mess
While I have had negative experiences with all types of services in my life, I have never been so angered to be inspired to take time out of my day to write a review onlineThis was the single poorest experience I have ever had working with a contractorHe failed to do the work he was paid for, he and his workers ruined a few hundred dollars in landscaping with their sloppy work habits and, perhaps most unforgivable for a "skilled" worker, most of his final product was of poor craftsmanshipI would strongly advise anyone against using this individualPay the extra money for a more reputable company and it will save you in the long run
We hired *** to work on our steps, pathway and a small retaining wall in the front of our houseWe showed him two separate houses on an adjacent block and asked if he would be able to match our stairs specifically to the style of those housesHe said he could and we gave him a depositHe began work exactly one month later (which was two weeks past his original start date and after numerous phone calls, most of which went unreturned)
tic, as the wide spaces between these particular bricks would leave everything looking disjointed
The morning he arrived, he showed my wife a large paving stone and she agreed that the color was acceptableHe did not explain to her that these large paving stones would make up the entire construction of the steps and this went unnoticed by my wife, as the style we agreed upon featured smaller, more intricate brickHe began work by demo'ing the existing structures including, for some reason, the entire surrounding lawn and landscape areaI certainly expected grass that was in the vicinity of the steps, path and wall to be damaged/ruinedWhat I did not expect was for him to rip out a small shrub and damage a $spiral tree without letting us know ahead of time that these plants would need to be moved, as he never discussed widening the steps with usNor did I expect his workers to completely ruin large portions of grass across my entire front lawn by storing the pavers and work tools on the grass instead of the driveway or tossing the old railings into the middle of my lawn, driving up huge divots
While the pathway looked very nice and the work seemed to be quality, the steps were nothing close to what we had asked forThe smooth, uniform, rounded steps that we agreed to were instead built as staggered and roughNo mortar was applied to the spacing despite the fact that the steps we agreed upon featured gray mortar between the bricks that fit the style of the homes they were attached toTo apply gray mortar to the steps he built would look i
When he arrived the second day my wife voiced our concerns to himHe said that too much of his money was already invested in the project for him to be able to redo the steps and when she asked about the damaged spiral tree his response was to tell his workers to pack up and go homeI called him from work and after a discussion, we agreed that he would clean up the mess his workers made and finish the jobWe agreed for him to apply red mortar to the steps just to give it a finished look, but the steps looked nothing like what was originally discussed
Lastly, the retaining wall is one of the shoddiest-looking, sloppy constructions that I have ever seenRed mortar was smeared all over the faces of the brick and left thereMore red mortar was smeared up the front wall of my house where it met the retaining wallWhen my wife asked about this, he said he had "had enough" and went on his wayI now have to power wash and re-grout these bricks myself, or pay someone else to come in and fix ***'s mess
While I have had negative experiences with all types of services in my life, I have never been so angered to be inspired to take time out of my day to write a review onlineThis was the single poorest experience I have ever had working with a contractorHe failed to do the work he was paid for, he and his workers ruined a few hundred dollars in landscaping with their sloppy work habits and, perhaps most unforgivable for a "skilled" worker, most of his final product was of poor craftsmanshipI would strongly advise anyone against using this individualPay the extra money for a more reputable company and it will save you in the long run