My husband and I live in Broomfield, CO and had S & R Decorative Coatings come out and do a repair in color and a coat to our side-courtyard back in May of We were charged $1,to do this work and we have had issues with it peeling and the color is peeling off with the new top coating which is leaving large un-colored spots on surface top We have tried many times to get in contact with the owners of S & R since they actually did do the work and we were guaranteed this work was covered by a lifetime warranty which I have right here Problem is we can't get a hold of anyone and if a message is left from us we never get a reply!! They seem to be avoiding us and are non-responsive to guaranteeing their work! We tried all last Summer to get them to repair their work and were never able to get a reply Winter came and we let it go until now...which is Spring again and we are hoping for repairs on a very poor job for a good sum of money! Very disappointed in this company and their very poor workmanship and their worthless warranty!!
Buyer bewareThis company is bad newsUsed them for a large project staining and coating a patio that was fadedI was told that their coatings/finish would not fade or need any touch up and that they have never been called back for an issue to ANY customerWithin months the stain faded and the clear coat was hit and miss over the entire patioThey tell a slick story and once the money has changed hands they are next to impossible to reach and could give a crap about following upThey are not Revdex.com accredited (obviously there is a reason for that as they cannot be held accountable) and I should have looked there for all the complaints filed against themIf you post the truth about their business practices and they don't like it they will get it removedIf I could give no stars I wouldStay away, far far away!!
S&R stained and sealed my driveway with a lifetime warranty and a year guarantee against peeling At the time the estimate the given I asked *** what they would do if the product didn't hold up because I had issues with other products previously and no other company was willing to offer the same type of warranty They were confident about their product's viability and claimed he'd sand it off if he had to The work was completed October 2,
Peeling became obvious by the next spring (April 2015) so my phone calls to them began They did come to patch it in Sept However that was short lived, it was peeling again within a month I contacted them again spring of to advise them of the peeling and they came once again to patch in Sept of However, by then a new problem arose because in addition to continued peeling, areas became very gray and discolored from all of the patching that occurredI contacted *** again early July and told him I
My husband and I live in Broomfield, CO and had S & R Decorative Coatings come out and do a repair in color and a coat to our side-courtyard back in May of We were charged $1,to do this work and we have had issues with it peeling and the color is peeling off with the new top coating which is leaving large un-colored spots on surface top We have tried many times to get in contact with the owners of S & R since they actually did do the work and we were guaranteed this work was covered by a lifetime warranty which I have right here Problem is we can't get a hold of anyone and if a message is left from us we never get a reply!! They seem to be avoiding us and are non-responsive to guaranteeing their work! We tried all last Summer to get them to repair their work and were never able to get a reply Winter came and we let it go until now...which is Spring again and we are hoping for repairs on a very poor job for a good sum of money! Very disappointed in this company and their very poor workmanship and their worthless warranty!!
Buyer bewareThis company is bad newsUsed them for a large project staining and coating a patio that was fadedI was told that their coatings/finish would not fade or need any touch up and that they have never been called back for an issue to ANY customerWithin months the stain faded and the clear coat was hit and miss over the entire patioThey tell a slick story and once the money has changed hands they are next to impossible to reach and could give a crap about following upThey are not Revdex.com accredited (obviously there is a reason for that as they cannot be held accountable) and I should have looked there for all the complaints filed against themIf you post the truth about their business practices and they don't like it they will get it removedIf I could give no stars I wouldStay away, far far away!!
S&R stained and sealed my driveway with a lifetime warranty and a year guarantee against peeling At the time the estimate the given I asked *** what they would do if the product didn't hold up because I had issues with other products previously and no other company was willing to offer the same type of warranty They were confident about their product's viability and claimed he'd sand it off if he had to The work was completed October 2,
Peeling became obvious by the next spring (April 2015) so my phone calls to them began They did come to patch it in Sept However that was short lived, it was peeling again within a month I contacted them again spring of to advise them of the peeling and they came once again to patch in Sept of However, by then a new problem arose because in addition to continued peeling, areas became very gray and discolored from all of the patching that occurredI contacted *** again early July and told him I
R& put a coat on our cement deckIt was too slick, they put another coat on it and this coat is peelingThey will not return our calls