Mr [redacted] ,Mr [redacted] stated he did try to call you back on several occasions and his calls were not returned He will try to call you tomorrow Friday Feb27, at between am and pm Please look for his call Also, on the maintenance packages we do inform our clients to call a day ahead to schedule your vehicles We can do one a day if you have more than one car/truck on the maintenace plan Also, we have two other locations that will accommodate our clients if one location is already booked up for that day but as stated before you must give us one days notice so that we can reserve your spot Location #2: [redacted] *** [redacted] Contact [redacted] or ***.Location #3: [redacted] Same # as above.I hope that we can resolve this issue because we do excellent work and vehicles at that price is a great deal Our average downtown maintenance plan starts off at $for a compact car.Cordially yours, [redacted] ***
Complaint: [redacted] I am rejecting this response because:The truth is very important to me and Mr [redacted] should be truthful in correcting his statement to his wife and us Mr [redacted] has repeatliy ignore my calls and massages furthermore he did not call me on February as his wife stated he would I know the arrangements we had made and I call Mr [redacted] a day in advance and in more than one occasion he promised he would pick one vehicle at a time only to not show up I have even showed up at his shop where he promised that he wanted to do right because he was taking Bible classes like I was and would pick up my vehicle the following day, since I just live down the road from his shop only to once again not show up and not answer my calls At this point I want my money back because service has not been render Regards, [redacted]
Mr. [redacted],Mr. [redacted] stated he did try to call you back on several occasions and his calls were not returned. He will try to call you tomorrow Friday Feb. 27, 2015 at between 9 am and 12 pm. Please look for his call. Also, on the maintenance packages we do inform our clients to...
call a day ahead to schedule your vehicles. We can do one a day if you have more than one car/truck on the maintenace plan. Also, we have two other locations that will accommodate our clients if one location is already booked up for that day but as stated before you must give us one days notice so that we can reserve your spot. Location #2: [redacted] [redacted]. Contact [redacted] or [redacted].Location #3: [redacted] Same # as above.I hope that we can resolve this issue because we do excellent work and 3 vehicles at that price is a great deal. Our average downtown maintenance plan starts off at $550 for a compact car.Cordially yours,[redacted]
Complaint: [redacted]
I am rejecting this response because:The truth is very important to me and Mr. [redacted] should be truthful in correcting his statement to his wife and us. Mr. [redacted] has repeatliy ignore my calls and massages furthermore he did not call me on February 27 as his wife stated he would. I know the arrangements we had made and I call Mr. [redacted] a day in advance and in more than one occasion he promised he would pick one vehicle at a time only to not show up. I have even showed up at his shop where he promised that he wanted to do right because he was taking Bible classes like I was and would pick up my vehicle the following day, since I just live down the road from his shop only to once again not show up and not answer my calls. At this point I want my money back because service has not been render.
Regards,
[redacted]
Mr [redacted] ,Mr [redacted] stated he did try to call you back on several occasions and his calls were not returned He will try to call you tomorrow Friday Feb27, at between am and pm Please look for his call Also, on the maintenance packages we do inform our clients to call a day ahead to schedule your vehicles We can do one a day if you have more than one car/truck on the maintenace plan Also, we have two other locations that will accommodate our clients if one location is already booked up for that day but as stated before you must give us one days notice so that we can reserve your spot Location #2: [redacted] *** [redacted] Contact [redacted] or ***.Location #3: [redacted] Same # as above.I hope that we can resolve this issue because we do excellent work and vehicles at that price is a great deal Our average downtown maintenance plan starts off at $for a compact car.Cordially yours, [redacted] ***
Complaint: [redacted] I am rejecting this response because:The truth is very important to me and Mr [redacted] should be truthful in correcting his statement to his wife and us Mr [redacted] has repeatliy ignore my calls and massages furthermore he did not call me on February as his wife stated he would I know the arrangements we had made and I call Mr [redacted] a day in advance and in more than one occasion he promised he would pick one vehicle at a time only to not show up I have even showed up at his shop where he promised that he wanted to do right because he was taking Bible classes like I was and would pick up my vehicle the following day, since I just live down the road from his shop only to once again not show up and not answer my calls At this point I want my money back because service has not been render Regards, [redacted]
*** *,*** tried calling you back the following day after I posted the response AVB
Mr. [redacted],Mr. [redacted] stated he did try to call you back on several occasions and his calls were not returned. He will try to call you tomorrow Friday Feb. 27, 2015 at between 9 am and 12 pm. Please look for his call. Also, on the maintenance packages we do inform our clients to...
call a day ahead to schedule your vehicles. We can do one a day if you have more than one car/truck on the maintenace plan. Also, we have two other locations that will accommodate our clients if one location is already booked up for that day but as stated before you must give us one days notice so that we can reserve your spot. Location #2: [redacted] [redacted]. Contact [redacted] or [redacted].Location #3: [redacted] Same # as above.I hope that we can resolve this issue because we do excellent work and 3 vehicles at that price is a great deal. Our average downtown maintenance plan starts off at $550 for a compact car.Cordially yours,[redacted]
Complaint: [redacted]
I am rejecting this response because:The truth is very important to me and Mr. [redacted] should be truthful in correcting his statement to his wife and us. Mr. [redacted] has repeatliy ignore my calls and massages furthermore he did not call me on February 27 as his wife stated he would. I know the arrangements we had made and I call Mr. [redacted] a day in advance and in more than one occasion he promised he would pick one vehicle at a time only to not show up. I have even showed up at his shop where he promised that he wanted to do right because he was taking Bible classes like I was and would pick up my vehicle the following day, since I just live down the road from his shop only to once again not show up and not answer my calls. At this point I want my money back because service has not been render.
Regards,
[redacted]