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Arms-Fair

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Arms-Fair Reviews (1)

They Stole my money. I bought a gun on layaway, they took my 200.00 deposit. Because I was a few weeks late picking it up, they said I forefitted my $I bought a gun on layaway on November 23rd. Most Layaways are 90 days. These guys never called me to let me know they cancelling my layaway and selling the gun to someone else. When I went in to pay my layaway out, they said its a 60 day layaway, and we cancelled your layaway and sold the gun. No phone call to let me know this, or that I needed to come pick it up..I asked what happened to my $200.00, they said you forefitted it. They didnt offer to credit my deposit to another item. When I told them I was filing a complaint, the guy said "fine by me"Desired SettlementEither give me my $200.00 back or let me apply it to another Item, which I was prepared to buy a [redacted] & [redacted] 15 II.Business Response Contact Name and Title: [redacted],Jr/PresContact Phone: XXXXXXXXXXContact Email: [redacted]@arms-fair.comThe customer opened a firearm ([redacted] # [redacted] layaway purchase agreement with us on November 23, 2015, and was informed at that time that our firearm layaway terms were for 60 days only and if there was a problem and that the layaway was not going to be redeemed within the alloted 60 days to please contact us and we would be happy to work with him. Approximately a week before the 60 day layaway due date, the customer called inquiring about the status of his layaway. He was informed that he had another week. He told the sales associate that he would be in to take care of it and gave no indication that it would be past the layaway due date. We held his [redacted] pistol for an additional few weeks before ending his layaway. The customer came into the store several weeks after the end of his layaway and was told that his layaway was closed out and his item had been sold ([redacted] # [redacted] to another customer on February 26, 2016.We would be happy to apply his $200 to another new [redacted] pistol (we have them in stock) or any other merchandise in the store including other firearms. Should the customer wish to receive a refund, we [redacted] refund his money less a $50.00 firearm layaway forfeiture fee. The customer [redacted] not be allowed to use our layaway plan in the future to attempt to purchase another firearm.

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Description: Guns & Gunsmiths

Address: 7845 Trinity Rd Ste 103, Cordova, Tennessee, United States, 38018-2272

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www.arms-fair.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Arms-Fair, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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