Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe correct address was provided on their web page that I had to manually type in and check the box to chose the shipping addressIf their web page malfuntioned it should still be their responsibility to refund the item [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
#ffffff;"> they contacted me this morning wanting to continue fixing our order I dont know if they seen what you sent or the email where I told them I contacted youThey did mention a friend of mines name that tried to order something that brought me upSo I think they are going to start to follow through hopefully not ag me on againIm sending them a reply asking what info they need to continue and what im wanting
The head of our support department has reviewed this claim and we decided to provide the refund for the amount disputedSorry for the problem and we hope to see your again on our sit
If customer take a look at PayPal payment notification, it is clearly stated that
bold;">Shaddress
PayPal notification copy is included as attachment
This is an only address has been ever providedSo we are willing to ship it to any address on customer demands but it is not our fault so customer have to pay for the
re-shippingThank you!
Some messages from customer were missed due to email forwarding bag. At the moment we are in touch with customer and discussing possibility of replacing of some armour elements.
Thank you for your time!
This statement is false. We do not collect customer's addresses at all - there is simply no place at site to "type an address"
If you say it is please show us the page where you can type your address.
Actually, the only address we use is paypal shipping address. Paypal also do not transfer billing address to the seller - the only
address we receive from paypal is address chosen as "ship-to" while check-out at paypal
word-spacing: 0px; background-color: #ffffff;">
they contacted me this morning wanting to continue fixing our order I dont know if they seen what you sent or the email where I told them I contacted you. They did mention a friend of mines name that tried to order something that brought me up. So I think they are going to start to follow through hopefully not ag me on again. Im sending them a reply asking what info they need to continue and what im wanting.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The correct address was provided on their web page that I had to manually type in and check the box to chose the shipping address. If their web page malfuntioned it should still be their responsibility to refund the item.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThe correct address was provided on their web page that I had to manually type in and check the box to chose the shipping addressIf their web page malfuntioned it should still be their responsibility to refund the item [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
#ffffff;"> they contacted me this morning wanting to continue fixing our order I dont know if they seen what you sent or the email where I told them I contacted youThey did mention a friend of mines name that tried to order something that brought me upSo I think they are going to start to follow through hopefully not ag me on againIm sending them a reply asking what info they need to continue and what im wanting
The head of our support department has reviewed this claim and we decided to provide the refund for the amount disputedSorry for the problem and we hope to see your again on our sit
If customer take a look at PayPal payment notification, it is clearly stated that
bold;">Shaddress
PayPal notification copy is included as attachment
This is an only address has been ever providedSo we are willing to ship it to any address on customer demands but it is not our fault so customer have to pay for the
re-shippingThank you!
Some messages from customer were missed due to email forwarding bag. At the moment we are in touch with customer and discussing possibility of replacing of some armour elements.
Thank you for your time!
This statement is false. We do not collect customer's addresses at all - there is simply no place at site to "type an address"
If you say it is please show us the page where you can type your address.
Actually, the only address we use is paypal shipping address. Paypal also do not transfer billing address to the seller - the only
address we receive from paypal is address chosen as "ship-to" while check-out at paypal
word-spacing: 0px; background-color: #ffffff;">
they contacted me this morning wanting to continue fixing our order I dont know if they seen what you sent or the email where I told them I contacted you. They did mention a friend of mines name that tried to order something that brought me up. So I think they are going to start to follow through hopefully not ag me on again. Im sending them a reply asking what info they need to continue and what im wanting.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The correct address was provided on their web page that I had to manually type in and check the box to chose the shipping address. If their web page malfuntioned it should still be their responsibility to refund the item.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]