I chose this company based on their reviews and could not regret it moreI could maybe get over their HORRENDOUS customer service if they provided good moving services, but unfortunately, both are the worst I have ever experiencedThey began charging us at a.m., but did not arrive until 9:and badly damaged one of my bookshelvesWhen my boyfriend called Suzette, the sales manager, she told him there was nothing she could do because "I wasn't there, how should I know what happened," and has yelled at and hung up on both of us while we were trying to resolve the issueThis company would rather lose a customer than refund a mere $(we only asked to be refunded for half of the $we were charged between and 9:a.m.)I'd say that's pretty reasonableInstead,I feel robbed and completely disrespectedWe went on Groupon and found another company for the remainder of our move that was SO much better and cheaperI would NEVER recommend using Around The Block Moving
I'm not usually one to write reviews about my experiences at places, or with companies, but after reading what terrible things that one lady wrote about this company, I thought I should do my part to un-tarnish this company's name.
I have personally used Around the Block Moving three times, since moving to the DFW area, my parents have used them twice & my older sister twice as well.
From the start of booking a spot, to the moment all my things were placed appropriately & my furniture assembled, I have had nothing short of 5-star service from this company. The first few times I used this company my appointment was booked by different sales associates. In every instance these were all extremely professional, kind people. As of recently myself & my sister have dealt with a woman named Suzette. One of the nicest women I've ever had to deal with in business.
In each instance, when the day of my move arrived, the movers were always prompt. On two occasions I have actually had the sa
I chose this company based on their reviews and could not regret it moreI could maybe get over their HORRENDOUS customer service if they provided good moving services, but unfortunately, both are the worst I have ever experiencedThey began charging us at a.m., but did not arrive until 9:and badly damaged one of my bookshelvesWhen my boyfriend called Suzette, the sales manager, she told him there was nothing she could do because "I wasn't there, how should I know what happened," and has yelled at and hung up on both of us while we were trying to resolve the issueThis company would rather lose a customer than refund a mere $(we only asked to be refunded for half of the $we were charged between and 9:a.m.)I'd say that's pretty reasonableInstead,I feel robbed and completely disrespectedWe went on Groupon and found another company for the remainder of our move that was SO much better and cheaperI would NEVER recommend using Around The Block Moving
I'm not usually one to write reviews about my experiences at places, or with companies, but after reading what terrible things that one lady wrote about this company, I thought I should do my part to un-tarnish this company's name.
I have personally used Around the Block Moving three times, since moving to the DFW area, my parents have used them twice & my older sister twice as well.
From the start of booking a spot, to the moment all my things were placed appropriately & my furniture assembled, I have had nothing short of 5-star service from this company. The first few times I used this company my appointment was booked by different sales associates. In every instance these were all extremely professional, kind people. As of recently myself & my sister have dealt with a woman named Suzette. One of the nicest women I've ever had to deal with in business.
In each instance, when the day of my move arrived, the movers were always prompt. On two occasions I have actually had the sa