Around The Clock

This is a Homeowners Association matter that involves the Board of Directors for the community association and the property owner who is responsible to comply and cooperate with the Rules and RegulationsIf an owner rents his/her property he/she is still the one liable to the homeowners association for all assessment charges and any activity on the propertyYour landlord should have been the one responding and communication with the board of directorsThe owner should not have put the burden on you to respond and try to resolve the issuesWhat goes on at a property is between the board of directors and the property ownerAll information relating to billing, outstanding debts, and compliance issues is confidentialWe do not have the authority to release information to anyone other than the ownerAll assessment, late fees, and responsibility for payment is the responsibility of the ownerIt is never a tenant's responsibilityThe tenant has no legal obligation to arrange for assessment payments or be involved in a collection matterIf the matter is to be resolved, it has to be done by the legal ownerYour request for photos, communication/letters is not something we are able to provideAgain, the owner needs to work with the board of directors to resolve the issuesIf the owner wants any charges waived, he/she must request it in writing and send it to the Association board of directorsThese issues cannot be resolved with a tenantHopefully, the owner has communicated with the board of directors by now and has worked through the issues

On my balance sheet clearly show that I paid in full my balance then in the lawyer sheet is a new charges that I do not agree withWhy I need to pay more legal fee when I have a legal notarized contact that I will pay a certainly amount, I did pay in full then [redacted] firm is charging new legal fees, why? I am requesting to have a legal termination letter from: [redacted] Attorney [redacted] - [redacted] @ [redacted] .comwww[redacted] .comEven if I am not going to receive a reimburse, I want to be sure this law firm is NOT MAKING ANY NEW LEGAL CHARGES ON MY HOA ACCOUNTI am requesting : James Emory T [redacted] , MPM RMPCorporate OfficerAround The Clock Inc., CRMC"a Certified Residential Management Company [redacted] Kent WA [redacted] *www.aroundtheclockinc.coma legal termination letter from them based that I paid my legal contract to both of themMy account balance is positive , done with this agreementRequesting Around The Clock charge my HOA dues like any other resident of [redacted] in Maple Valley, WA I am requesting than HOA to be responsible for Law firm to have responses for me because is Around the Clock who is allow to have this charges to me

To Whom It may Concern: RE: Complaint # [redacted] The Association Manager who manages the communi8ty association where the customer who filed the complaint was on vacation until September 11thI have had the opportunity to discuss the homeowner's complaint and develop a response but now it seems my time is up to respond If I may, I would still like to provide a response As the management company hired by the Homeowner's Association to provide accounting services, we posted the charges we received from the lawyer who was hired by the Association to collect past due assessmentsWhen the homeowner called James at Around The Clock, Incto ask about the charges she was referred to the attorney at [redacted] so they could explain themThe attorney did speak with [redacted] and sent documentation to help explain the charges that were still dueThe charges were validThe Association has to pay all of the legal fess and homeowners are required by their governing documents to reimburse the Association for legal cost for collecting past due assessmentsIt is NOT Around The Clock, Incwho charged the owner, it was the Association Around The Clock, Incdoes not have the authority to remove Association chargesThe homeowner needs to speak with the Association's Board of Directors to ask if the charges can be removed Thank you Suzanne C [redacted] , MPM RMP President / Designated Broker Around The Clock, IncCRMC "a Certified Residential Management Company" [redacted] Kent, WA Office: [redacted] Fax: [redacted] www.aroundtheclockinc.com CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information protected by lawAny unauthorized review, use, disclosure or distribution is prohibitedIf you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message

The issues [redacted] is disputing relates to fines and a collection matter that are between the owner of the house and the homeowners association where the property is located [redacted] is not the ownerShe is a renterA renter is responsible to their landlord who owns the propertyThe owner is the person who is legally obligated by the Association's CC&Rs and is the responsible party for all assessments and enforcement issuesWe are the management company for the AssociationWe are not the ones who accessed fines and started legal action to collect unpaid assessmentsIf there are unresolved issues, the owner of the property needs to meet with the board of directors and the attorney to request information, not the renterThe Association does not arrange payment plans with anyone other than the property owner and does not provide documentation to some one who is not the ownerIf there is a question about a violation notice or fine, the renter may ask his/her landlord to request information from the AssociationA renter has no legal authority to request information or ask for fees and charges to be removed, or to be reimbursedA renter is never billed for assessment or legally liable for themThis matter is between the Association and the property owner