Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, This message is in regard to your complaint submitted on [redacted] against Arrings A/C & Heating Services Your complaint was assigned ID [redacted] You recently filed a complaint on the above mentioned company The last we heard from you the issue was not resolved Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possible Are the issues resolved? ____________Yes ______X_______No If yes, when was the issue resolved? ________________________________________________________________________________...⇄ If no, what issues remain outstanding? Arrings agreed to refund my service call fee - check has not been recieved yetDid you ever file your case through the court system? ______NO_______ If so please include a copy of your filing or judgment for our files Signature: _______ [redacted] ______________________Date: ____ [redacted] _____________________ Please respond just as soon as possible to this inquiry Feel free to email the information to [redacted] ; make sure to reference your case number Regards,
Sent: Thursday, December 18, 1:PMTo: drteamSubject: Respones to case # Hi my name is [redacted] with Arring's A/C & Heating Services I am responding to Revdex.com case # for customer [redacted] we have been trying to reach the home owner at [redacted] please respond and let us know what we do next Thank You email respond or call [redacted]
Dear Revdex.com this is [redacted] owner of Arring's A/C & Heating services, this is a response to [redacted] complaint # [redacted] made a claim through her home warranty company for a service repair the home warranty company assigned the claim to us my tech went out and diagnosed the problem and had to order some partsSo we got approval through the home warranty company and ordered the partsthe home owner ordered her own parts because it was taking to long to be shipped to us, and got her own vendor to do the repair she contacted us, and we told her we still have not received the parts yet, and sense she got the unit repaired already she could call the warranty company and get a cash out for how much it would have cost for Arring's to do the repair.The home owner declined the cash out because it was not enough money so me and [redacted] talked and she wanted to keep the parts that we ordered for herself so I sent my service tech over to her home to deliver her parts to her and she wanted her dollars back that she paid the tech to diagnose the job to begin with so I agreed and now the issue is resolvedThank You if any Questions or concerns call [redacted]
I did include a claim form with the letter for her to fill
out
I have heard nothing from *** *** on this claim nor
have I received the completed claim form from her
class="MsoNormal">I did have a computer crash in May and had to have my whole
system replaced. If she emailed her claim, it was lost
Bar Keepers Friend
Walt Place
Indianapolis, IN
Revdex.com:
Please see this additional information:
Based on the response provided by ***, I remembered an email that I received early August but it was completely vague:
***:
I mailed a claim form to you, I haven’t heard from you, I am attaching a claim form for your convenience
If you have any questions, please call me
Once I receive your claim, I will email it to our insurance company
Thank you, ***
***
This sounded like spam, there was no form and I did not respond This is the only communication I have received Now that I have connected the dots that this is legitimate, I have asked for a form to be sent (was not originally) and I sent the response below
***
Hi *** -
Good afternoon I just received the response via Revdex.com and I remembered your name via email I checked for this email and I found there was no form provided and I could not tell what this was regarding It just sounded like spam Now that I am replying I see that you have "Bar Keepers Friend" in your email In the future you should include this in your signature Can you re-send the claim form so I can send it you?
Thank you for your time,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Sent: Thursday, December 18, 2014 1:47 PMTo: drteamSubject: Respones to case #10333074 ...
Hi my name is [redacted] with Arring's A/C & Heating Services I am responding to Revdex.com case # 10333074 for customer [redacted] we have been trying to reach the home owner at [redacted] please respond and let us know what we do next Thank You email respond or call [redacted]
Dear Revdex.com this is [redacted] owner of Arring's A/C & Heating services, this is a response to [redacted] complaint #[redacted] made a claim through her home warranty company for a service repair the home...
warranty company assigned the claim to us my tech went out and diagnosed the problem and had to order some parts. So we got approval through the home warranty company and ordered the parts. the home owner ordered her own parts because it was taking to long to be shipped to us, and got her own vendor to do the repair she contacted us, and we told her we still have not received the parts yet, and sense she got the unit repaired already she could call the warranty company and get a cash out for how much it would have cost for Arring's to do the repair.The home owner declined the cash out because it was not enough money so me and [redacted] talked and she wanted to keep the parts that we ordered for herself so I sent my service tech over to her home to deliver her parts to her and she wanted her 70.00 dollars back that she paid the tech to diagnose the job to begin with so I agreed and now the issue is resolved. Thank You if any Questions or concerns call [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards,
This message is in regard to your complaint submitted on [redacted] against Arrings A/C & Heating Services. Your complaint was assigned ID [redacted].
You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolved. Please complete and return it as soon as possible.
Are the issues resolved? ____________Yes ______X_______No
If yes, when was the issue resolved? ________________________________________________________________________________...⇄
If no, what issues remain outstanding? Arrings agreed to refund my service call fee - check has not been recieved yet. Did you ever file your case through the court system? ______NO_______ If so please include a copy of your filing or judgment for our files.
Signature: _______[redacted]______________________Date: ____[redacted]_____________________
Please respond just as soon as possible to this inquiry. Feel free to email the information to [redacted] ; make sure to reference your case number.
Regards,
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, This message is in regard to your complaint submitted on [redacted] against Arrings A/C & Heating Services Your complaint was assigned ID [redacted] You recently filed a complaint on the above mentioned company The last we heard from you the issue was not resolved Please provide us with an update and advised which items (if any) remain unresolvedPlease complete and return it as soon as possible Are the issues resolved? ____________Yes ______X_______No If yes, when was the issue resolved? ________________________________________________________________________________...⇄ If no, what issues remain outstanding? Arrings agreed to refund my service call fee - check has not been recieved yetDid you ever file your case through the court system? ______NO_______ If so please include a copy of your filing or judgment for our files Signature: _______ [redacted] ______________________Date: ____ [redacted] _____________________ Please respond just as soon as possible to this inquiry Feel free to email the information to [redacted] ; make sure to reference your case number Regards,
Sent: Thursday, December 18, 1:PMTo: drteamSubject: Respones to case # Hi my name is [redacted] with Arring's A/C & Heating Services I am responding to Revdex.com case # for customer [redacted] we have been trying to reach the home owner at [redacted] please respond and let us know what we do next Thank You email respond or call [redacted]
Dear Revdex.com this is [redacted] owner of Arring's A/C & Heating services, this is a response to [redacted] complaint # [redacted] made a claim through her home warranty company for a service repair the home warranty company assigned the claim to us my tech went out and diagnosed the problem and had to order some partsSo we got approval through the home warranty company and ordered the partsthe home owner ordered her own parts because it was taking to long to be shipped to us, and got her own vendor to do the repair she contacted us, and we told her we still have not received the parts yet, and sense she got the unit repaired already she could call the warranty company and get a cash out for how much it would have cost for Arring's to do the repair.The home owner declined the cash out because it was not enough money so me and [redacted] talked and she wanted to keep the parts that we ordered for herself so I sent my service tech over to her home to deliver her parts to her and she wanted her dollars back that she paid the tech to diagnose the job to begin with so I agreed and now the issue is resolvedThank You if any Questions or concerns call [redacted]
I did include a claim form with the letter for her to fill
out
I have heard nothing from *** *** on this claim nor
have I received the completed claim form from her
class="MsoNormal">I did have a computer crash in May and had to have my whole
system replaced. If she emailed her claim, it was lost
Bar Keepers Friend
Walt Place
Indianapolis, IN
Revdex.com:
Please see this additional information:
Based on the response provided by ***, I remembered an email that I received early August but it was completely vague:
***:
I mailed a claim form to you, I haven’t heard from you, I am attaching a claim form for your convenience
If you have any questions, please call me
Once I receive your claim, I will email it to our insurance company
Thank you, ***
***
This sounded like spam, there was no form and I did not respond This is the only communication I have received Now that I have connected the dots that this is legitimate, I have asked for a form to be sent (was not originally) and I sent the response below
***
Hi *** -
Good afternoon I just received the response via Revdex.com and I remembered your name via email I checked for this email and I found there was no form provided and I could not tell what this was regarding It just sounded like spam Now that I am replying I see that you have "Bar Keepers Friend" in your email In the future you should include this in your signature Can you re-send the claim form so I can send it you?
Thank you for your time,
*** ***
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Sent: Thursday, December 18, 2014 1:47 PMTo: drteamSubject: Respones to case #10333074 ...
Hi my name is [redacted] with Arring's A/C & Heating Services I am responding to Revdex.com case # 10333074 for customer [redacted] we have been trying to reach the home owner at [redacted] please respond and let us know what we do next Thank You email respond or call [redacted]
Dear Revdex.com this is [redacted] owner of Arring's A/C & Heating services, this is a response to [redacted] complaint #[redacted] made a claim through her home warranty company for a service repair the home...
warranty company assigned the claim to us my tech went out and diagnosed the problem and had to order some parts. So we got approval through the home warranty company and ordered the parts. the home owner ordered her own parts because it was taking to long to be shipped to us, and got her own vendor to do the repair she contacted us, and we told her we still have not received the parts yet, and sense she got the unit repaired already she could call the warranty company and get a cash out for how much it would have cost for Arring's to do the repair.The home owner declined the cash out because it was not enough money so me and [redacted] talked and she wanted to keep the parts that we ordered for herself so I sent my service tech over to her home to deliver her parts to her and she wanted her 70.00 dollars back that she paid the tech to diagnose the job to begin with so I agreed and now the issue is resolved. Thank You if any Questions or concerns call [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards,
This message is in regard to your complaint submitted on [redacted] against Arrings A/C & Heating Services. Your complaint was assigned ID [redacted].
You recently filed a complaint on the above mentioned company. The last we heard from you the issue was not resolved. Please provide us with an update and advised which items (if any) remain unresolved. Please complete and return it as soon as possible.
Are the issues resolved? ____________Yes ______X_______No
If yes, when was the issue resolved?
________________________________________________________________________________...⇄
If no, what issues remain outstanding? Arrings agreed to refund my service call fee - check has not been recieved yet. Did you ever file your case through the court system? ______NO_______ If so please include a copy of your filing or judgment for our files.
Signature: _______[redacted]______________________Date: ____[redacted]_____________________
Please respond just as soon as possible to this inquiry. Feel free to email the information to [redacted] ; make sure to reference your case number.
Regards,