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Reviews Arrow One Lending

Arrow One Lending Reviews (12)

7/15/Revdex.com of San Diego RE: [redacted] , Case Number [redacted] Dear Sir or Madam: We are in receipt of your 7/12/2016letter regarding the complaint of [redacted] Thank you for the opportunity to respondMs [redacted] opted for same day funding via a wire transferThe bank charges us $to process wire transfers, which is why $was deposited into Ms [redacted] 's accountMs [redacted] was informed that $would be deposited into her account when she chose to have the funds expedited.Short term credit is not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs The terms and conditions of the loan were explained to Ms [redacted] in detail by one of our agents prior to her accepting the loanAdditionally, the terms of the loan were clearly detailed within the contract that she signedThe length and cost of each loan is determined by the borrowerMs [redacted] has not contacted our company in order to schedule any payment arrangements, therefore payments have been taken in accordance with her contract Arrow One Lending values Ms [redacted] 's business and regrets that she is dissatisfied with our servicesIf Ms [redacted] wishes to schedule payment arrangements, or if she has any questions about her loan, one of our customer service agents may be reached at [redacted] Regards, Arrow One Lending, LLC

Dear Sir or Madam: We are in receipt of your 5/12/letter regarding the complaint of [redacted] Thank you for the opportunity to respondArrow One Lending values Ms [redacted] ’s business and regrets that she is dissatisfied with our services Short term credit in not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs After reviewing Ms [redacted] ’s account we have decided to waive the remaining balance and close her account If you need further assistance you may reach one of our agents at [redacted] Regards, Arrow One Lending

+1

7/22/2016 Revdex.com of San Diego RE: *** ***, Case Number ***Dear Sir or Madam:We are in receipt of your letter regarding the complaint of *** *** and her rejection to our responseThank you for the opportunity to respond.Although Ms*** did not provide any details in her rejection response as to why she did not feel that our response was sufficient, we would still like the opportunity to work with Ms*** to bring her account current and address her concerns. One of our customer service agents will be reaching out to Ms***. Regards,Arrow One Lending

+1

Dear Sir or Madam: We are in receipt of your 5/12/letter regarding the complaint of *** * ***Thank you for the opportunity to respondArrow One Lending values Ms***’s business and regrets that she is dissatisfied with our services. Short term credit in
not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs After reviewing Ms***’s account we have decided to waive the remaining balance and close her account. If you need further assistance you may reach one of our agents at ***Regards, Arrow One Lending

7/15/Revdex.com of San Diego
RE: [redacted], Case Number
"">[redacted]
Dear Sir or Madam:
We are in receipt of your 7/12/2016letter regarding the complaint of [redacted]Thank you for the opportunity to respondMs[redacted] opted for same day funding via a wire transferThe bank charges us $to process wire transfers, which is why $was deposited into Ms[redacted]'s accountMs[redacted] was informed that $would be deposited into her account when she chose to have the funds expedited.Short term credit is not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs The terms and conditions of the loan were explained to Ms[redacted] in detail by one of our agents prior to her accepting the loanAdditionally, the terms of the loan were clearly detailed within the contract that she signedThe length and cost of each loan is determined by the borrowerMs[redacted] has not contacted our company in order to schedule any payment arrangements, therefore payments have been taken in accordance with her contract
Arrow One Lending values Ms[redacted]'s business and regrets that she is dissatisfied with our servicesIf Ms[redacted] wishes to schedule payment arrangements, or if she has any questions about her loan, one of our customer service agents may be reached at [redacted]
Regards,
Arrow One Lending, LLC

Dear Sir or Madam:
"line-height: 1em;">We are in receipt of your 5/12/letter regarding the complaint of [redacted] [redacted]Thank you for the opportunity to respondArrow One Lending values Ms[redacted]'s business and regrets that she is dissatisfied with our services. Short term credit in not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs After reviewing Ms[redacted]'s account we have decided to waive the remaining balance and close her account. If you need further assistance you may reach one of our agents at [redacted]Regards, Arrow One Lending

+1

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

7/22/2016
 
Revdex.com of San Diego
  RE: [redacted], Case Number [redacted]
Dear Sir or Madam:
We are in receipt of your letter regarding the complaint of [redacted] and her rejection to our response. Thank you for the opportunity to respond.
Although Ms. [redacted] did not provide any details in her rejection response as to why she did not feel that our response was sufficient, we would still like the opportunity to work with Ms. [redacted] to bring her account current and address her concerns. 
One of our customer service agents will be reaching out to Ms. [redacted].
 
Regards,
Arrow One Lending

7/15/2016Revdex.com of San Diego            RE: [redacted], Case Number[redacted]Dear Sir or Madam:We are in receipt of your 7/12/2016letter regarding the complaint of [redacted]. Thank you for the opportunity to respond.Ms. [redacted] opted for same...

day funding via a wire transfer. The bank charges us $20 to process wire transfers, which is why $480 was deposited into Ms. [redacted]'s account. Ms. [redacted] was informed that $480 would be deposited into her account when she chose to have the funds expedited.Short term credit is not an inexpensive way to borrow funds and is not suitable for long-term borrowing needs.  The terms and conditions of the loan were explained to Ms. [redacted] in detail by one of our agents prior to her accepting the loan. Additionally, the terms of the loan were clearly detailed within the contract that she signed. The length and cost of each loan is determined by the borrower. Ms. [redacted] has not contacted our company in order to schedule any payment arrangements, therefore payments have been taken in accordance with her contract. Arrow One Lending values Ms. [redacted]'s business and regrets that she is dissatisfied with our services. If Ms. [redacted] wishes to schedule payment arrangements, or if she has any questions about her loan, one of our customer service agents may be reached at [redacted]Regards,Arrow One Lending, LLC

Review: Back in July, they double withdrew my checking account which gave a negative balance in my account. I contacted them and they were not able to refund me until 3-4 days later, which made me bounced checks and other transactions.

I mailed two certified letters asking for a compensation for their mistake but they haven't replied. At that time, I had to borrow money from someone else because I didn't have anything left to buy food/gas and take care of my son.Desired Settlement: i' d like them to acknowledge the mistake and reply to my letters. I'd like them to compensate me for those days when I had nothing until they solved their mistake on their end.

Review: I applied for a payday loan. the terms of the loan stated it would be collected thru autodrafts payments to my checking acct. I was notified that they dont so the credit card transactions any longer so I was suppose to pay it thru money gram or western inion. That is not what was agreed on on the contract I signed. They have sent me threatening emails. I have included the most recent one. I agree that I took a payday loan. I do not agree with the service fees assessed to my loan nor do I agree to pay it thru money gram or western union.

Here is the email I received December 6th, 2013.

We have repeatedly advised you of your long overdue balance in the amount of $980.00. Since you have not made payment we have turned your account over to our attorneys and instructed them to commence suit without further delay. There is still time, however, to avoid suit if you contact us within the next 24 hrs. This will be your final opportunity to resolve matters without the expense of court proceedings .Very truly.

If once the case gets download in the court then it will add Late payment fees, Documentation fees, Penalty fees, Judge fees and Attorney Charges and Court House fees which may go up to $2589.27 and submitted your case file inside the FBI. Headquarters.

WE HAVE WARNED YOU SO MANY TIME AND YOU HAVE DECIDED TO IGNORE OUR E-MAILS OR BECAUSE YOU BELIEVE WE HAVE NOT BEEN INSTRUCTED TO GET YOU ARRESTED, AND TODAY IF YOU FAIL TO RESPOND BACK TO US WITH THE PAYMENT THEN, WE WOULD FIRST SEND A LETTER TO THE MAYOR OF THE CITY WHERE YOU STAY AND DIRECT THEM TO CLOSE YOUR BANK ACCOUNT UNTIL YOU HAVE BEEN JAILED AND ALL YOUR PROPERTIES WILL BE CONFISCATED BY THE FBI.

AS A GOOD CHRISTIAN AND A HONEST MAN, I DECIDED TO SEE HOW I COULD BE OF HELP TO YOU BECAUSE I WOULD NOT BE HAPPY TO SEE YOU END UP IN JAIL AND ALL YOUR PROPERTIES CONFISCATED .

YOU NEED TO DO EVERYTHING POSSIBLE WITHIN TODAY AND TOMORROW TO GET THIS PROCESS DONE BECAUSE I LEARN THAT YOU WERE SENT SEVERAL E-MAIL WITHOUT GETTING A RESPONSE FROM YOU, PLEASE BEAR IT IN MIND THAT THIS IS THE ONLY WAY I CAN HELP YOU AT THIS MOMENT OR YOU WOULD HAVE TO FACE THE LAW AND ITS CONSEQUENCES ONCE IT HAS BEFALL ON YOU.

Replay as soon as possible so we can put hold your case file.Desired Settlement: I would appreciate a adjustment in my balance owed them seeings the reason its so high is due to their not accepting credit card payments and demanding moneygram which I have been instructed to never use for paying a debt. thdy do not accept credit card payments any longer even tho we have a signed contract stating that is how it will be paid weekly. I would also like to see them be reprimanded for their business practices. They are beyong unethical. The public needs to be protected from these people. They sign a contract agreeing to do business one way and them tack on hundreds of dollars in fees trying to collect it in a different way. Arrow has less than acceptable business practices.

+2

Review: I used their website to get a small loan when I was in need of extra money. The issues began after the first payment was due and they took the payment out two days prior to my pay date. I called and they claimed the issue was resolved. Next payday they once again took out the payment early and I called again and they could not figure out why it continued to happen. Them taking these payments out early had caused a total of 3 overdrafts in my account and they are also charging me NSF fees of $25 when they are the ones taking the payments out too early. They have admitted that the dates they have are correct but are unaware of why it keeps happening. I am out of alot of money from the 3 over draft fees totaling $120 plus their $25 NSF fees they kept charging me. I also today tried to call and speak with someone but the man on the phone was very rude and hung up on me. I tried calling back multiple times but could not reach anyone, it continues to go to voicemail. I left a voicemail over 4 hours ago and still no response.Desired Settlement: I would like to be refunded for the overdraft charges and nsf fees they have put on me. I have been caused a lot of hardship by them causing these fees in my bank account and would like to be refunded for them.

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Description: Payday Loans

Address: PO Box 14766, Lenexa, Kansas, United States, 66285-4766

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