Arrowear Athletic Apparel

Review: I placed an order on June *, 2015 for reversible PE shirts in purple and white. I was told it would take 5 weeks for production. The total invoice came to $1.350.00 plus transportation cost. I put down 50% of the total and was to pay the balance when the order was shipped. The order was to be shipped approximate 7 weeks later and I was told the order was still in production. The order was pushed back several times and past the date we needed the shirts (August [redacted]). Tracey told me that we could cancel the order and receive a refund of our deposit. She put in for a refund but I have never received any refund. I have contacted her over 20 times and she has emailed me that she is working with the owner to have a check sent back to our company. [redacted] (###-###-####). I have not received anything and just get responses that she is working on it. It has been 4 and a half months and I have still not received a refund. Plus, I can not get through to anyone on their phone lines. I have left several messages but have never received a return call. The company is now known as SPORTWEAR JUNCTION.Desired Settlement: I would ask your assistance in obtaining our refund of $675.00.

Thank you in advance for your assistance.

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