*** Please See Attached Documents ***
Revdex.com PO BOX DuPont,WA 98327To Whom It May Concern,I am writing in response to a complaint that was submitted on 7/21/by a Mr*** ***The complaint ID # is ***.Mr*** is claiming that our car wash is responsible for
the damage to his car on 7/21/The damage was caused by Mr*** driving in with an after-market roof rack attached to his vehicleWe have signs clearly posted at the front of the wash stating that any after-market parts or racks need to be removed prior to entering the washWe wash hundreds of cars per week at this store, and have never had an issue like this beforeOur wash was inspected the following day by a trained technician and was found to be operating normallyWe understand the customer is frustrated and would like us to cover the cost of damages, but we can only reimburse for claims which we are responsible for.Thank you,Erik M***American Retail Services, LLC*** *** ** *** *** *** ***Oceanside, CA
*** Please See Attached Documents ***
Revdex.com PO BOX DuPont,WA 98327To Whom It May Concern,I am writing in response to a complaint that was submitted on 7/21/by a Mr*** ***The complaint ID # is ***.Mr*** is claiming that our car wash is responsible for
the damage to his car on 7/21/The damage was caused by Mr*** driving in with an after-market roof rack attached to his vehicleWe have signs clearly posted at the front of the wash stating that any after-market parts or racks need to be removed prior to entering the washWe wash hundreds of cars per week at this store, and have never had an issue like this beforeOur wash was inspected the following day by a trained technician and was found to be operating normallyWe understand the customer is frustrated and would like us to cover the cost of damages, but we can only reimburse for claims which we are responsible for.Thank you,Erik M***American Retail Services, LLC*** *** ** *** *** *** ***Oceanside, CA