ARS / Rescue Rooter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I appreciate the consideration of a response however, our laundry dryer does not work as a result of the flood in our basement as well as we have not been compensated for the items which were damaged to the six inches of water which equates to over $in lost furniturePlease respond with an email address to [redacted] @gmail.com from an ARS company rep so that I might actually have a name and contact who I may be able to regularly reach to trouble shoot the remaining issues in our basement

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

September 17, Revdex.com of Central Indiana RE: Revdex.com ID# [redacted] [redacted] We are in receipt of your email dated September 11, 2014, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We are currently in communication with Ms [redacted] to gain a better understanding of the complaint and hope to achieve an amicable resolution very soon ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please free to contact me at (901) 271- Respectfully, Tracey [redacted] National Customer Relations Supervisor

September 26, Revdex.com of Central Indiana RE: Revdex.com ID# [redacted] [redacted] We are in receipt of your letter dated September 22, 2014, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have reached out to Ms [redacted] to gain a better understanding of the complaint and are working directly with her to hopefully achieve an amicable resolution very soon ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please feel free to contact me directly at 901.271- Respectfully, Tracey [redacted] Corporate Customer Relations Supervisor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
 
I appreciate the consideration of a response however, our laundry dryer does not work as a result of the flood in our basement as well as we have not been compensated for the items which were damaged to the six inches of water which equates to over $100 in lost furniture. Please respond with an email address to [redacted]@gmail.com from an ARS company rep so that I might actually have a name and contact who I may be able to regularly reach to trouble shoot the remaining issues in our basement.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

September 17, 2014
Revdex.com of Central Indiana
RE:       Revdex.com ID# [redacted]
            [redacted]
[redacted]
We are in receipt of your email dated September
11, 2014, regarding the...

above-referenced complaint.  Thank you for bringing this matter to our
attention and allowing us the opportunity to respond. 
We are currently in communication with
Ms. [redacted] to gain a better understanding of the complaint and hope to achieve an
amicable resolution very soon. 
ARS prides itself on providing premier
customer service and appreciates your assistance in resolving this
dispute.  If you require additional
information regarding this complaint, please free to contact me at (901) 271-9859.
Respectfully,
Tracey [redacted]
National Customer Relations Supervisor

We are in receipt of your email dated August 18, 2014, regarding the above captioned complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond.
We are currently in communication with Ms. [redacted] to gain a better understanding of the complaint...

and hope to achieve an amicable resolution very soon.
ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please free to contact me at (901) 271-9859.
Respectfully,

August 29,
2014
Revdex.com of Central
Indiana
RE: 
Revdex.com ID# [redacted]
We are in receipt
of your email dated August 25, 2014, regarding the above-referenced
complaint.  Thank you for bringing this matter to our attention and
allowing us the opportunity to...

respond. 
On August 25,
2014, American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) took
all steps to ensure that Ms. [redacted] no longer receives phone calls to (317)
[redacted] from ARS.  On August 28, 2014, ARS sent email communication to [redacted]@netzero.net notifying Ms.
[redacted] that her concerns have been fully addressed. 
ARS prides itself
on providing premier customer service and appreciates your assistance in
resolving this dispute.  If you require additional information regarding
this complaint, please free to contact me at (901) 271-9859.Respectfully,Tracey [redacted]National Customer
Relations Supervisor

September 26, 2014
Revdex.com of Central Indiana
RE:  Revdex.com ID# [redacted]
        [redacted]
We are in receipt of your letter dated September 22, 2014, regarding
the above-referenced complaint.  Thank
you for bringing this matter to our attention and allowing us the opportunity
to respond.
We have reached out to Ms. [redacted] to gain a better understanding of the
complaint and are working directly with her to hopefully achieve an amicable
resolution very soon.
ARS prides itself on providing premier customer service and appreciates
your assistance in resolving this dispute. 
If you require additional information regarding this complaint, please
feel free to contact me directly at 901.271-9859.
Respectfully,
Tracey [redacted]
Corporate Customer Relations Supervisor