I apologize for the mistake. Please instruct the buyer to file a credit card dispute. We will not fight the dispute and they can keep the incorrect item for their inconvenience.
Revdex.com:
The company sent me a note to 1) dispute the charge (and get a
refund) and 2) keep the wrong print that they sent.
I have contacted my bank to refund the charge and I will keep the print although I will still have to re-order from another company
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the mistake. Please instruct the buyer to file a credit card dispute. We will not fight the dispute and they can keep the incorrect item for their inconvenience.
I apologize for the mistake. Please instruct the buyer to file a credit card dispute. We will not fight the dispute and they can keep the incorrect item for their inconvenience.
Revdex.com:
The company sent me a note to 1) dispute the charge (and get a
refund) and 2) keep the wrong print that they sent.
I have contacted my bank to refund the charge and I will keep the print although I will still have to re-order from another company
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I apologize for the mistake. Please instruct the buyer to file a credit card dispute. We will not fight the dispute and they can keep the incorrect item for their inconvenience.