Art Matters Studio

This is in response to complaint ID [redacted] Please be aware that Art Matters Studio initially denied a $refund to the customer on 8/3/17; however, when we learned that we had denied the refund in error, We contacted the Customer on 8/3/to offer her a credit for $at our studioAs the complaint to Revdex.com states, the customer is not interested in accepting the offer of credit from Art Matters Studio.On 8/10/17, Art Matters Studio contacted a customer service representative at [redacted] on at the suggestion of our [redacted] sales representative [redacted] intends to offer a $ [redacted] site credit to the customer via email to resolve the customer's request for a refund of $ [redacted] intends to inform us if this satisfies the customer's request.Sincerely [redacted]

This is in response to complaint ID [redacted]Please be aware that Art Matters Studio initially denied a $35 refund to the customer on 8/3/17; however, when we learned that we had denied the refund in error, We contacted the Customer on 8/3/17 to offer her a credit for $35 at...

our studio. As the complaint to Revdex.com states, the customer is not interested in accepting the offer of credit from Art Matters Studio.On 8/10/17, Art Matters Studio contacted a customer service representative at [redacted] on at the suggestion of our [redacted] sales representative. [redacted] intends to offer a $35 [redacted] site credit to the customer via email to resolve the customer's request for a refund of $35. [redacted] intends to inform us if this satisfies the customer's request.Sincerely[redacted]