Art of Modern Dentistry

Ms[redacted] at our office is only 43.20We have been disputing with her insurance company on her behalf since her visit of 7-1-to get her services paid, which they just paid on 10-31-Due to the insurance underpayment her balance is only at our Southport office only , all other accounts are clear.We have to let the patient know by means of statement once insurance does not pay within days it because her responsibility

Initial Business Response / [redacted] (1000, 7, 2015/07/08) */ Dear Mr [redacted] - The refund process was initiated for you per your request on 6/19/Your refund does not come in the form of a cash refund but rather via the same means by which you paidYou paid using [redacted] and they should have zeroed your account alreadyPlease reach out to [redacted] at [redacted] club to confirm thisHer direct number is XXX-XXX-XXXX ext [redacted] Your funds should have been credited to your account several weeks ago If you have any further questions or concerns, please do not hesitate to contact me, [redacted] at ***@artofmoderndentistry.com directly, or [redacted] at our office ( [redacted] @artomoderndentistry.com) if you still have questions after speaking with [redacted] We sincerely hope that we have addressed all of your questions and that you understand that AMD has processed your refund both in a timely and appropriate manner Kind regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

Please be advised that our office has settled the matter internally with the patientHe will also respond and terminate his initial complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Ms.[redacted] at our office is only 43.20We have been disputing with her insurance company on her behalf since her visit of 7-1-17 to get her services paid, which they just paid on 10-31-17. Due to the insurance underpayment her balance is only 43.20 at our Southport office only , all other...

accounts are clear.We have to let the patient know by means of statement once insurance does not pay within 30 days it because her responsibility.

Initial Business Response /* (1000, 7, 2015/07/08) */
Dear Mr. [redacted] -
The refund process was initiated for you per your request on 6/19/15. Your refund does not come in the form of a cash refund but rather via the same means by which you paid. You paid using [redacted] and they...

should have zeroed your account already. Please reach out to [redacted] at [redacted] club to confirm this. Her direct number is XXX-XXX-XXXX ext. [redacted] Your funds should have been credited to your account several weeks ago.
If you have any further questions or concerns, please do not hesitate to contact me, [redacted] at [redacted]@artofmoderndentistry.com directly, or [redacted] at our office ([redacted]@artomoderndentistry.com) if you still have questions after speaking with [redacted]
We sincerely hope that we have addressed all of your questions and that you understand that AMD has processed your refund both in a timely and appropriate manner.
Kind regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]