Art of Touch

The complaint received by the Revdex.com on 7/29/was in regards to a service in progressThe customer called with an issue on three prior occasions and on every occasion we sent a technician out the same day or next day to try to resolve the problemOn the last phone call, occurring 7/28/15, our employee misinterpreted the customer’s request and responded in a manner that was displeasing to the customerThe technician was sent the following day, 7/29/at 730amThe product was dismantled and reinstalled completely in an effort to prohibit the issue from occurring again Upon receiving the complaint from the Revdex.com and speaking with the employee who handled the call, our General Manager called the customer to address the complaint and apologize for the actions of the employeeThe customer was assured that we were committed to addressing her concernsAs of our last contact with the customer on 7/31/15, the customer was satisfied and the service issue was resolved / [redacted] Style Definitions */

The complaint received by the
Revdex.com on 7/29/was in
regards to a service in progressThe customer called with
an issue on three prior occasions and on every occasion we sent a technician out the same day or next day to try to
resolve the problemOn the last phone call, occurring 7/28/15, our employee
misinterpreted the customer's request and responded in a manner that
was displeasing to the customerThe technician was sent the following day,
7/29/at 730amThe product was dismantled and reinstalled completely in an
effort to prohibit the issue from occurring again
Upon receiving the complaint from the Revdex.com and speaking with the employee who
handled the call, our General Manager called the customer to address the
complaint and apologize for the actions of the employeeThe customer was
assured that we were committed to addressing her concernsAs of our last
contact with the customer on 7/31/15, the customer was satisfied and the
service issue was resolved