ArtAllure

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Her employee that worked the UTC Kiosh told me herself that I had for a refundI do not accept her responseWill never do business with her and will let as many people as possible know about this company not putting their customers first

Customer purchased an item from our kiosk and picked it up in our office, then her husband came by to return the item, I pointed out our company refund/exchange policy which is written on the bottom of the receiptIt clearly states days Exchange only! I never called her a liar, I
actually never spoke to her after the initial pick up.I apologized for the misunderstanding and again offered to exchange the item

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Her employee that worked the UTC Kiosh told me herself that I had 30 for a refund. I do not accept her response. Will never do business with her and will let as many people as possible know about this company not putting their customers first.