Arthur Green Law Firm

To do a NYS Inspection, NYS requires tire be taken off to check the brakes, that was done on December **, In order to fail a NYS inspection your brakes would have had to be metal to metal, the customers brakes were not metal to metal at the time the customer came in that is why it passed NYS InspectionOn January **, the customer came in for an oil change and tire rotation, while we had the customers car on the lift for the tire rotation our manager Chris noticed the brakes were getting low and spoke with the customer saying since we have it up on the lift doing tire rotation would you like us to replace the brakes, and the customer agreed.If he would like to contact us to explain in detail I would be more that happy to sit down with him and talkWe take pride in what we do here at the Warwick Car Wash you are more then just a customer you are our neighbor

The business has responded Please see below:We do not touch the radiator when it is in for an oil change, we check it from the reservoir, which is not pressurizedChecking it from the reservoir would not cause any loss of coolant

To do a NYS Inspection, NYS requires 1 tire be taken off to check the brakes, that was done on December **, 2016. In order to fail a NYS inspection your brakes would have had to be metal to metal, the customers brakes were not metal to metal at the time the customer came in that is why it passed NYS...

Inspection. On January **, 2017 the customer came in for an oil change and tire rotation, while we had the customers car on the lift for the tire rotation our manager Chris noticed the brakes were getting low and spoke with the customer saying since we have it up on the lift doing tire rotation would you like us to replace the brakes, and the customer agreed.If he would like to contact us to explain in detail I would be more that happy to sit down with him and talk. We take pride in what we do here at the Warwick Car Wash you are more then just a customer you are our neighbor.