Arthur H. Katz M.D.

Initial Business Response /* (1000, 8, 2017/05/09) */
Contact Name and Title: *** *** - Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@yahoo.com
The above patient called and spoke to the billing department on 3/30/regarding the Nasal Endoscopy performed on dos:2/15/
After reviewing the patients chart the biller explained that the Nasal Endoscopy was performed and documentedThe patient then asked for a discountThe office manager stated the patient could have a time courtesy adjustment of *** which is *** off the Nasal EndoscopyThe patient then agreed to a *** payment plan for the remaining balance of ***
Initial Consumer Rebuttal /* (3000, 10, 2017/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did have a discussion with the billing department as stated in the business response, but never agreed that a reduced charge amount would resolve the issueThe billing department indicated that they could not do any better than thatI have since paid the reduced bill so as not to risk having it show up as a negative on my creditSince an endoscopy was not performed, the only resolution I will accept is complete removal of this procedure from my medical records and a full refund for the associated chargesUsing an Otoscope to look in my nostril is not a surgical endoscopy as has been billed