Put in an application and paid three separate fees, did not hear from them for three days, my realtor called several times and left messages and was never called backI even emailed them and got nothing in returnOn the fourth day we finally got an emailNo phone calls no customer service just one email after four days
WE HAD A TERRIBLE FIRST YEAR IN OUR APARTMENT RENTED THROUGH THEM First, the very first day we moved in (they told us they were going to clean the walls and carpet), walls were filthy, and the carpet had giant wet spots in itSo I decided not to complain about the walls but I did call and tell them the carpet was soaked, their lovely associate Rebecca told me it will just go awayIt took over a week, then I finally decided to take a shop vac since they clearly were not going to take care of the matterNext I get an email from them complaining about us needed to change out the broken blinds, which were broken when we moved in When we moved in there were roachesI called and told them about this as well and told us it was our problem (also Rebecca) who may I say is rudeFinally our last three months to this terrible place and we have had a water leak which the plumbers came out to fix after two weeks of complainingIn my guest bathroom the popcorn on the ceiling if torn from this which is currently going on week of not being fixedMy latest complaint would be that in the lease it states we can leave if we give a thirty day written notice, so I called just to verify, and Rebecca answered again and when I asked she laughed and say no thats only if you renewMy landlord was changed half way through my lease as well without me even being told
Put in an application and paid three separate fees, did not hear from them for three days, my realtor called several times and left messages and was never called backI even emailed them and got nothing in returnOn the fourth day we finally got an emailNo phone calls no customer service just one email after four days
WE HAD A TERRIBLE FIRST YEAR IN OUR APARTMENT RENTED THROUGH THEM First, the very first day we moved in (they told us they were going to clean the walls and carpet), walls were filthy, and the carpet had giant wet spots in itSo I decided not to complain about the walls but I did call and tell them the carpet was soaked, their lovely associate Rebecca told me it will just go awayIt took over a week, then I finally decided to take a shop vac since they clearly were not going to take care of the matterNext I get an email from them complaining about us needed to change out the broken blinds, which were broken when we moved in When we moved in there were roachesI called and told them about this as well and told us it was our problem (also Rebecca) who may I say is rudeFinally our last three months to this terrible place and we have had a water leak which the plumbers came out to fix after two weeks of complainingIn my guest bathroom the popcorn on the ceiling if torn from this which is currently going on week of not being fixedMy latest complaint would be that in the lease it states we can leave if we give a thirty day written notice, so I called just to verify, and Rebecca answered again and when I asked she laughed and say no thats only if you renewMy landlord was changed half way through my lease as well without me even being told