Arthur's Decorating Inc

Regarding the floor material and cupping I have no control on the climate inside of the house/condo.I have never give any warranty on the floor. If customer has it I would like to see that.Floor has been installed 5 days after the delivery day - according to the manufacturer acclimating time. We...

have follow the direction.Regarding the rest I have no idea what the customer is talking about. It is similar to the situation when he stated that we have not cover the tub before painting and he want us to clean it.The problem was that the drops were red color not grayish - color we have paint the walls. It is a kind of customer that blames anyone and everything for what he is responsible for. If he keeps the humidity and temperature simular all year long he would never have a problem with the hardwood floor - wood absorbing and releasing the water. Shrinks and expends.