Artisan Concrete & Stamping, LLC

Business response taken over the phone by Revdex.com staff David T [redacted] from the business indicated the following: 1) The job was performed approximately years ago.2) The business has gone over to reseal the job at least or times at the business' expense 3) The consumer is responsible for having the sealing performed on the job once a year at his expense because of weather conditions experienced in Ohio.4) There was no warranty associated with this job.5) The business does not offer a maintenance program after the job is completed

From: **.com < [redacted] @ [redacted] .com>Date: Thu, Jul 21, at 2:PMSubject: Check dates and amounts of written to ArtisanTo: [redacted] @cleveland.Revdex.com.org***, I apologize for the delay, we are in the process of compiling additional information and I am trying to wrap up our season of coaching little leagueI realize you are probably very busy and we want you to know any and all efforts to help is replace this is greatly appreciated04-05-# [redacted] $10,04-16- # [redacted] $10,05-05- # [redacted] $05-17- #*** $5,Total =$30,It should be noted that every time MrT [redacted] asked for more money I wasn't homeI would have never given him the final payment before the job was finished which I believe he was well aware ofThese checks were written on a [redacted] account from [redacted] bankThe reason we took so long to file this complaint is that we believed MrT [redacted] when he said each time he was going to come back and make it right, despite excuse after excuse as to why he couldn't make it when he did actually callI am a retired [redacted] and my wife is an [redacted] at a very busy **A lot of OT and sacrifice went into this project for our families that we hoped would last a long time and it is very important to usMrT [redacted] showed up the next day after our complaint was filed and admitted the job wasn't done properlyHe said he would have his "chemist" stop and look at itAs of 1:07/01/16, nobody has shown upAgain thank you for your time and efforts in advance [redacted] & [redacted] ***

Hello ***, Attached are the pictures I took of the stamped concrete work that I completed at *** ***'s house in 2012. These pictures were taken in and I have maintained his concrete twice in that three year time frame at no charge to him. Concrete companies such as mine do not warranty concrete, especially in North East Ohio due to weather conditions. Please reply to this email or call me at 440-897-if you cannot open up the picture attachments. Thank you, David T***Artisan Concrete and Stamping, LLC

Business response taken over the phone by Revdex.com staff
David T*** from the business indicated the following:
1) The job was performed approximately years ago.2) The business has gone over to reseal the job at least or times at the business' expense 3) The consumer is responsible
for having the sealing performed on the job once a year at his expense because of weather conditions experienced in Ohio.4) There was no warranty associated with this job.5) The business does not offer a maintenance program after the job is completed

From: **.com Date: Thu, Jul 21, at 2:PMSubject: Check dates and amounts of written to ArtisanTo: ***@cleveland.Revdex.com.org***, I apologize for the delay, we are in the process of compiling additional information and I am trying to wrap up our season of coaching little leagueI realize you are probably very busy and we want you to know any and all efforts to help is replace this is greatly appreciated04-05-#*** $10,04-16-12 #*** $10,05-05-12 #*** $05-17-12 #*** $5,Total =$30,It should be noted that every time MrT*** asked for more money I wasn't homeI would have never given him the final payment before the job was finished which I believe he was well aware ofThese checks were written on a *** account from *** bankThe reason we took so long to file this complaint is that we believed MrT*** when he said each time he was going to come back and make it right, despite excuse after excuse as to why he couldn't make it when he did actually callI am a retired *** *** and my wife is an ** *** at a very busy **A lot of OT and sacrifice went into this project for our families that we hoped would last a long time and it is very important to usMrT*** showed up the next day after our complaint was filed and admitted the job wasn't done properlyHe said he would have his "chemist" stop and look at itAs of 1:07/01/16, nobody has shown upAgain thank you for your time and efforts in advance*** & *** ***