I found the content inadequate and lacking, although that is clearly a personal opinion Quality is poor, wrinkled pages, smearing ink, horrible photos
Big deal is that that I was charged for a renewal despite cancelling BEFORE original term expired After many hours on the phone I am still owed money I am tempted to take this to the state **
What a rip off and fraud
Terrible customer service
The internet is not their worst enemy, they are
I love the paper when it is delivered !!!! I have been a subscriber for about 4 months and have not been able to get consistent delivery of my Sunday Paper. I get it most other days but for some reason I have not received my paper on 4 Sundays now and I am extremely frustrated with the News and Observer customer service line that must be located outside of the US as the individuals have a difficult time relating to the issue of a missed delivery. Then trying to reach someone locally has also proven very difficult and frankly I doubt anyone at the News and Observer cares about my delivery issues. My dissatisfaction is as much about my inability to speak to someone locally that cares about my delivery issues as it is about the missing Sunday papers.
I found the content inadequate and lacking, although that is clearly a personal opinion Quality is poor, wrinkled pages, smearing ink, horrible photos
Big deal is that that I was charged for a renewal despite cancelling BEFORE original term expired After many hours on the phone I am still owed money I am tempted to take this to the state **
What a rip off and fraud
Terrible customer service
The internet is not their worst enemy, they are
I love the paper when it is delivered !!!! I have been a subscriber for about 4 months and have not been able to get consistent delivery of my Sunday Paper. I get it most other days but for some reason I have not received my paper on 4 Sundays now and I am extremely frustrated with the News and Observer customer service line that must be located outside of the US as the individuals have a difficult time relating to the issue of a missed delivery. Then trying to reach someone locally has also proven very difficult and frankly I doubt anyone at the News and Observer cares about my delivery issues. My dissatisfaction is as much about my inability to speak to someone locally that cares about my delivery issues as it is about the missing Sunday papers.