ArtRight

Initial Business Response / [redacted] (1000, 17, 2015/11/05) */ Special order placed, and shippedAfter shipment, customer advised that she no longer wanted the order, and was told to return it for a refundShe never returned the merchandise, so was never issued a refundShe disputed the credit card charge Initial Consumer Rebuttal / [redacted] (3000, 24, 2015/11/17) */ although Artright was in error to charge my card, refused to reimburse me, and did not make any attempt to contact me or to correct their error for four monthsand then shipped the order, without my knowledge or consentI repeated called and emailed, they ignored all communicationsthey refused to accept the return of the orderI then spent an additional $of my money to send the order backand to my surprise they refused to receive the orderFed Ex returned the return order to meArtright is a dishonest companyonce they have your credit card number this will make unauthorized charges/ The issue was reported to [redacted] Financial for credit card fraud [redacted] found that other fraudulent charges to my card made in August were linked to Artrightit appears in retaliation Artright used my card to make purchases for such odd things as hair extensions from ChinaIt is totally unbelieveable the steps Artright took to further this feloney-level fraud

Initial Business Response /* (1000, 17, 2015/11/05) */
Special order placed, and shipped. After shipment, customer advised that she no longer wanted the order, and was told to return it for a refund. She never returned the merchandise, so was never issued a refund. She disputed the credit card...

charge.
Initial Consumer Rebuttal /* (3000, 24, 2015/11/17) */
although Artright was in error to charge my card, refused to reimburse me, and did not make any attempt to contact me or to correct their error for four months... and then shipped the order, without my knowledge or consent. I repeated called and emailed, they ignored all communications. they refused to accept the return of the order. I then spent an additional $50 of my money to send the order back... and to my surprise they refused to receive the order. Fed Ex returned the return order to me. Artright is a dishonest company... once they have your credit card number this will make unauthorized charges/ The issue was reported to [redacted] Financial for credit card fraud. [redacted] found that other fraudulent charges to my card made in August 2015 were linked to Artright... it appears in retaliation Artright used my card to make purchases for such odd things as hair extensions from China. It is totally unbelieveable the steps Artright took to further this feloney-level fraud.