Arturo Guerra

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

This borrower did indeed qualify for a refund of his application depositHis loan officer has already reached out via telephone and email to inform him his refund is being expedited and to give him a timeline for receiving the fundsWe regret the delay and that this borrower experienced anything
less than the highest tier of client service while working with CapWest

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]