ArtVideoRobert

At this time, I have been contacted directly by ArtVideoRobert regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] [redacted] called me on January ***,2015,asked again for my address, promised to send video's, however video has never arrivedI contacted his wife, she said she has nothing to do with this business [redacted] currently lives at [redacted] *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding ArtVideoRobert has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

At this time, I have been...

contacted directly by ArtVideoRobert regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here][redacted] called me on January [redacted],2015,asked again for my address, promised to send video's, however video has never arrived. I contacted his wife, she said she has nothing to do with this business. [redacted] currently lives at [redacted].
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I signed the agreement with [redacted] (ArtVideoRobert) that he will videotape my personal event on May [redacted], 2014. I paid $600 ($300 check in advance and $300 check paid on the day on event).The event was videotaped by his co-worker Piotr and I was told to wait 3 months. By the end of August 2014, I contacted [redacted] , sent him a CD with pictures I wanted to be included on my DVDs. I was told that DVDs will be sent to me shortly. Since after 2 weeks I didn't receive anything from [redacted], I tried to reach him. I called on 2 phone numbers provided on the agreement letter, left over 20 messages but he never called me back. In mid November I decided to visit [redacted] at home address that was stated on the agreement letter. Finally I was lucky to meet him. When I approached him about not calling me back, he said that he doesn't like to reply...??? Also, he told me that the product will be ready in about 2 weeks. After 2 weeks I called again, several times but he never picked up the phone, neither called me back, after I left messages. I also contacted Piotr, who was actually videotaping the event and he seemed to be surprised that I still didn't get my DVDs. Piotr promised to call me back in a few days, but he never did. It looks like both of them, representing ArtVideoRobert were playing with me.Desired Settlement: If for any reason my DVDs cannot be delivered, I request that [redacted] returns $600 I paid upon the agreement. This is unfair business practice.

Consumer

Response:

At this time, I have been contacted directly by ArtVideoRobert regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here][redacted] called me on January [redacted],2015,asked again for my address, promised to send video's, however video has never arrived. I contacted his wife, she said she has nothing to do with this business. [redacted] currently lives at [redacted].

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, my complaint, ID [redacted] regarding ArtVideoRobert has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]