As Seen on TV Pros Reviews (%countItem)
As Seen on TV Pros Rating
Address: 3606 N 156th St # 101-328, Omaha, Nebraska, United States, 68116-2158
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"As Seen On TV Pros" Company is a fraud. The charges your credit card for your order the same day you place the order, then emails you a confirmation email for your order, then you hear nothing more from them. Twelve days after the order, I emailed their Customer Service twice for status of the order, and both emails come back as "Failed." Called the listed 866 and 877 Customer Service phone numbers; and the 866 number is dead, and the 877 number is a medical equipment company, not "As Seen On TV Pros." This company still has an entire catalog of items for ordering still listed on the internet. In short it is a rip-off company waiting for more victims to be scammed. If I could leave zero stars, I would.
This company is ***. Items will not show up. They have fake social media links, and they scam people out of their money. When asked for a refund- it seems it was initiated, but we will wait to see if it hits my account. I imagine they can find a loophole for scamming if they give refunds to those who fight for it.
Other (requires explanation) This *** needs to be fixed. If they never send product, they are at least falsely advertising.
Shortly after placing this order, the customer contacted us to inquire about delivery times. When we let them know that delivery times were running longer than usual at this time, they proceeded to spew profanities and racial slurs at the cs rep. It was at this point, that we cancelled the order and parted ways. That type of behavior is simply not acceptable in the workplace and will not be tolerated from our customers. If the customer has any questions, we would appreciate them doing it through a third party such as the Revdex.com.
I ordered to products and never received them. They charged my credit card. I called and no one returned my call. I emailed them back and no one credited my credit card. I called my credit card company and they did very little.
Order_Number:
Refund I just want my money back because I don't trust this company.
This was cancelled and refunded back on June 16th.
I did not get a product I ordered.
I ordered the *** My Flexible Mirror(order #***) on 5/6/2020, and I'am still waiting for the product. I have emailed them many times with no reply and I have called them many times with one result(they told me it was coming, that was 5 weeks ago).
I want the money returned to my credit card asap.
They sent a fake product, but advertised the original in the box for sale. I added a note that I only wanted this if it was the original Cop Cam.
I ordered the Original Cop Cam kit in the box with extras and they sent a fake that does not work in a plastic bag. No box, not kit, no instructions. I even added that I only wanted the one they advertised as the original. They have cheated me out of my $. I want my money refunded immediately and a return form sent so I can mail it back to them.
Subtotal: $***
Discount: $***
Shipping: $***
Sales Tax: $***
Total: $***
Order Summary
*** Cop Cam Motion Activated HD Security Camera - As Seen On TV $*** x 1 $***
Shipping To
Loretta ***
Company: ORDER NUMBER: ***
***,
***
Shipped Date
2020-06-10
Shipping Method
Free Shipping
Tracking Number
***
Subtotal: $***
Discount: $***
Shipping: $***
Sales Tax: $***
Total: $***
As Seen On TV Pros
***
***
Phone:
The photo of the original will not copy with the rest of the info. I want my money returned immediately.
I ordered a 2 in one 1 leg relief wedge on May 22, 2020 with shipping within 3-7 business day and have not received the item.
I have emailed once and called customer service twice about the product I ordered. Both have gone unanswered. The details of the order are below. The item was to ship within 3-7 business days:
Jennifer***
*** (this was placed in the order details in error but address is correct)
***
***
***
***
Additional Information
Payment Information
Payment Method
Credit or Debit Card
Order Summary
*** 2-In-1 Leg Relief Wedge - As Seen On TV *** 2-In-1 Leg Relief Wedge - As Seen On TV
$*** x 1
$***
Shipping To
Jennifer***
***
Shipping Method
USPS - First-Class Mail - (3 to 7 business days)
Subtotal: $***
Discount: $***
Shipping: $***
Sales Tax: $***
Total: $
I would like the amount of *** credited to my account
I ordered a pet nail trimmer from them over 2 months ago. Item has never been received although I've been charged for it. No response from them at all
Order #*** order date 4/20/2020
Charged ***$ for trimmer
Please send item or issue a refund
This order was cancelled and refunded already.
Placed an order on 4/18/2020. Have not received my order.
Placed order on 4/18/2020, Order Number:: ***. Order amount is $*** by credit card. Have never received a shipment notice or any of the items ordered. Attempted to contact the company with no response. Checked the website and noticed the order status changed from processing to new.
I would like an apology and a refund.
The company responded directly to me and has cancelled the order and issued a refund. I checked with my bank and the refund has been processed. I am satisfied with the results and this complaint can be closed. Thank you.
I ordered a product from them on 4/1/2020. They took my money on 4/3/2020. I have not yet received my product.
They took my money on 4/3/2020, they will not return emails or phone calls. I have asked for my money back through emails and on their message machine and they have not made any kind of return contact. They might think that $*** is not a big deal but I am on a fixed income.
I want my money back They should not be able to do this to people
On 6/2/2020 they finally refunded my money.
Thank You for your help.
I purchased a product from them on April 9, 2020, order # ***, paid in full with my credit card and still have not received it.
I have contacted the company through email on several occasions without response. Have called company over a dozen times, left messages and have never heard from a representative.
I want a refund of my purchase price.
I have not received my Flexible Mirror As Seen On TV.I ordered it on May-1-2020.I want my money back You never sent the mirror.Please cancel my order
I have not received my Flexible Mirror Yet.You took the *** out my account on 5-1-2020.I emailed you about this matte.You emailed back saying it was because of covid 19.You said the truck would be in Monday.I want my money back.Please.
I have emailed you and also called.I have been getting the runaround.You said it was because of covid 19.I then called no one answered.I emailed you again to cancel my order still no email back and no money back in my account.I started to read reviews and they were NOTGood.You have this problem a lot.It is not because of covitd19 All I want is my money back.My order number is ***.You said the truck would be in on Monday and you would sand it out and send an email.Still nothing.When I called all I got was an answering machine.Still NO call back.5
Thank you for getting back to me.Yes they gave me a full refund.Again thank you.
on 4/17/2020i ordered an item paid for but never received it. order number ***
order number *** amount *** plus shipping *** total
I want the item
I ordered two pair of flip up tac sunglasses from As Seen on TV on April 8, 2020. I have not received my merchandise. Have contacted the company.
I ordered two pair of flip up tac sunglasses from the As Seen on TV Company on April 8, 2020. The money was taken from my account, $*** each, on two separate days; April 8, and again on April 9, 2020. Two weeks later, I did not receive the glasses or hear from the company. I sent an email out on April 17th and another on April 21 inquiring when delivery would be. I was not contacted back either time. I called on April 22. I called three times and left messages. I finally got an employee. She said she looked up the order and that my merchandise was back-ordered. She said it would be in the next week, week of April 27, and shipped out the following week. She further stated that the merchandise can't be tracked until it is actually shipped. I made another phone call today, May 18, 2020 and left another message. As of today, May 18, 2020, I still don't have my merchandise, nor has anyone from the company contacted me via email or by phone to tell me if it's still back-ordered, cancelled, in transit, etc.
I would still like my merchandise. I don't know what else to do but enlist your help.
My contact information:
email: ***
Phone/text: ***
Name: Laura ***
Address: ***, ***, ***
Thank you,
Laura
I would like my merchandise to be filled, shipped, and delivered. I would like to be able to track it while it's being filled, during shipment, and up to delivery. I would like for you, a reputable consumer business company to help with this. If it can't be delivered then I would like a full refund. Thanks
I finally heard back from the company after I filed the complaint with you. I was told that the company was out of the merchandise and I would get a full refund for both orders. The company did refund the full amount of money back into my account. So I consider the problem solved. Thank you so much for reaching out on my behalf. I really think that's what prompted the company to finally respond to me. Laura
I ordered 2 *** flip-up tac sunglasses over the internet and I did not receive the products, but they charged my credit card.
I ordered 2 *** flip-up tac sunglasses over the internet and I did not receive the products, but they charged my credit card on March 6, 2020, but as of today I have not received the product. I sent them a message via their web-site, on May 10 / 11 and haven't received a response as of today.
ADDITIONAL DETAILS:
Case is being handled by another organization: *** credit card dispute payment
Credit of $***, the amount that was charged to my credit card.
I ordered 2 leg cushions from *** & would get 2 back wedges free. I only received the 2 leg cushions. I can't get a refund for the cushions.
On 4/16/2020 I ordered 2 *** leg cushions. The TV ad said that with every leg cushion ordered I would receive a back wedge cushion. I went online and placed the order. It was charged to my *** card. I received the 2 cushions but no back wedges. I contacted As seen on TV - Pros around 5/7/2020 and was told that there was no ad for this package. I again contacted As seen on TV on 5/14/2020 and told them that I would like to return the 2 cushions and they told me that there would be no refund on these products because the product was functional and had arrived in a timely manner. If they don't want to supply the back wedge, that is fine but I definitely would like to return the 2 cushions for a refund.
I would like to return and get a refund on my *** card.
We don't carry the back wedge in our store that this customer wants so I can't supply that. We also don't advertise on our website. My assumption is that you would have to buy directly from the *** company to get that item and not a retailer. Per our return policy, the customer is welcome to return the product for a refund to the return address on the package as long as the product has been used.
(The consumer indicated he/she DID NOT accept the response from the business.)
We haven't used the 2 leg pillows that we received but still feel that we should be allowed a refund for them. They are still in the boxes so they can be resold. I ordered this in good faith but apparently this company doesn't care about its customers as being demonstrated in their not refunding our money.
A return is not a problem. Just send it back to return address. Make sure to put your order number on a piece of paper in the package so we know whom the return belongs to. Make sure to return the merchandise in resaleable condition.
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the proposed resolution because this is what I wanted all along. I am returning the package today and would like to see a refund on my *** account within a few days of their receiving the package.
Thank you.
Ordered roll of *** Apr 1, 2020. Never received mdse. My credit card was charged *** on April 4.
Complained to co. via e-mail they replied out of stock, would deliver following week.
Still no delivery. Their order # ***.
refund of charge to my credit card. Attempted e-mail contact today, May 11. Their e-mail address appears invalid now.
Order is out of stock. I went ahead and refunded the order.
(The consumer indicated he/she ACCEPTED the response from the business.)
I have been notified of a full refund.
I want to cancel both my order and just get my money back
Never got product want my money back
Want my $ back
The order was cancelled and refunded about a week ago.
Order Information
Order number: ***
Order Date: 4/13/2020
*** Pain Relief Cream - Enriched with Hemp Seed Oil - As Seen On TV
Tried to get assisted from the company on the order that I purchase from them on April 13, 2020 and this the email I recieved this email today(5-7-2020) from the company. Well, I apologize for your inability to research before *** I will not be tossing you a bone because the world is in an economic crisis I will however refund your money, and offer you the most heartfelt 'good luck' in ordering from another vendor
good day
Sincerely,
As Seen On TV Pros
Please have them refund my money to my credit card that i used. I don't trust them at all They have very bad customer service. Thank you.
The order was cancelled and refunded.
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept my refund but the way they handle processing consumer refund request is very bad. They reply to consumer in a very negative and absue language. When the consumer request a staus of the item that they paid for; They act as this is something the consumer shouldn't ask them. The purchase was more than a month old and I didn't hear anything from them. They just have a bad way of doing business.
I placed an online order on 4/9. Reached out via email twice for a tracking number order hasn't shipped yet. Not sure when it will.
Placed an online order on 4/9. Emailed their customer service on 4/19 for a tracking number- no response. Emailed again on 4/20 for a tracking number- no response. Called their customer service number on 4/23 left a message asking someone to call me back with a tracking number- no return call. I submitted a request on 4/23 on their website for an update on my order- received a response back on 4/23 from Jack- Jack said my item had missed their recent shipment but it was expected to arrive to their facility later that week and then it would be shipped. I responded on 4/27 to see if my order had shipped yet- received a response from Cassie on 4/27 stating the previous shipment they were expecting has continued to be delayed due to COVID19. They had confirmation that it was en-route and they would be receiving it this week or next. Once received they would ship it or I could cancel my order. I responded on 4/28 to cancel my order- no response. I responded again on 4/29 to cancel my order- no response. I responded again on 4/30 stating that I thought it was suspicious they are no longer responding and I believe they are pulling a scam. I wanted my order canceled asap and an immediate refund in the amount of $***.
I want a full refund issued to my card asap.
The order was cancelled and refunded.
(The consumer indicated he/she ACCEPTED the response from the business.)
I ordered a *** trimmer, shaver, & cutter. I ordered this package about 2 Sunday's ago. I sent them online messages & phone calls/messages. They refuse to let me know the status of my order. It was suppose to take 48 hrs for the order. I ordered the package on the 13th. I understand that it could take longer because of the COVID-19 epidemic. I want my order, the status of when it comes & will come, or my money back. I will not be doing service with this business again, regardless.
Product_Or_Service: *** All-In-One Rechargeable Shaver/Tri
Order_Number:
Delivery I would like to either get the merchandise delivered to me or a refund. Either of the two will solve this issue.
The order has been cancelled and refunded.