Asa Marokus, M.D.

Dear Mr [redacted] , We regret that your experience with our office has been less than satisfactory, and had I any idea that this was all taking place, I would not have hesitated to address your concerns and issue your refund straight away This is a situation that has never occurred before, and I feel that my employee was unsure of protocol Surely, it should have been brought to management’s attention, especially when you asked for a refund Please accept our sincerest apologies Our entire team has been informed of your situation, and we have discussed at length the missteps that led to your unfortunate outcome We have implemented procedures that will prevent this from ever happening againPlease contact me directly to set up your refund paymentBest regards, [redacted] , PhDPractice Administrator Chuback Medical Group [redacted]

Dear Mr. [redacted], We regret that your experience with our office has been less than satisfactory, and had I any idea that this was all taking place, I would not have hesitated to address your concerns and issue your refund straight away.  This is a situation that has never occurred before, and...

I feel that my employee was unsure of protocol.  Surely, it should have been brought to management’s attention, especially when you asked for a refund.  Please accept our sincerest apologies.  Our entire team has been informed of your situation, and we have discussed at length the missteps that led to your unfortunate outcome.  We have implemented procedures that will prevent this from ever happening again. Please contact me directly to set up your refund payment. Best regards, [redacted], PhDPractice Administrator Chuback Medical Group [redacted]