Asala Fashion

Revdex.com: At this time, I have not been contacted by Asala Fashion regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Asala Fashion regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I bought a black sweater coat for $30 on Friday 10/**/14 from Asala Fashion in [redacted]. The actual coat the employee/[redacted] gave me was NOT new in the package, but I paid for it thinking he just took it out of the package for me and that it was nice and new. When I got home I tried it on and noticed the product tag was stuffed in the pocket along with the 2 buttons that belong as decoration on the coat pockets. Then I took the coat off and inspected the rest of it and noticed the inside lining was torn at least 10 inches. I was going out of town for the next few days, so brought the coat back to the store today 10/**/14 (within the store's policy for exchanges) and the employee/[redacted] refused to exchange the coat and accused me of ripping the coat myself. I called the police, and when they came they said they couldn't force him to give me another one, and suggested I make a complaint with the Revdex.com. I just brought the coat to a seamstress and she said it would cost $15 to repair the coat plus I would have to go somewhere else to get the buttons replaced.Desired Settlement: I want the store to own up to what they did and replace the coat they sold me for a new one. They sold me the display coat and thought I wouldn't notice and I want them to give me a new coat, the one I paid for. If they can't for whatever reason, then I want them to refund the $30 I paid for it.

Consumer

Response:

At this time, I have not been contacted by Asala Fashion regarding complaint ID [redacted].

Sincerely,