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ASAP Locksmith aka Birmingham Locksmith

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Reviews ASAP Locksmith aka Birmingham Locksmith

ASAP Locksmith aka Birmingham Locksmith Reviews (3)

Charged double what was quoted with two different explanations as to why and refused refund
Called business for locksmith service Over the phone was quoted $for travel to car location and $for service itself with NO explanation that prices STARTED at this At time of service technician charged $total $for travel and $ for service Technician said we were charged more because "it was the weekend" Called business and asked to speak to a manager and never heard back Called back and was disconnected when "transferred" to manager Called back and was hung up on Called again the next day and manager said pricing BEGAN at the price quoted and we were charged more because of type of locking mechanism in car and did not mention because it was the weekend We were NOT told in initial phone call that prices were subject to change Manger refused any refund Also, on the phone I was told the name of the business was USA Locksmith A google and *** search sho

I have charges from this company but I didnt use them for the service
On Sunday, November 27, I called this company for a quote for auto key replacementI did not use this companyThe company I went with sent a rep out to meet me where my car was and several hours later I was back in my carThe next day I realized I was over charged and my car was not working properlyI contacted them and they said I was only charged for a service call but that was not the caseI then called the other place I contacted for the quote and they did not have any record of me getting service from themI asked the ASAP key phone rep if she could look it up by the address and she couldn't find it that way eitherI then asked her if she could pull it up by employee phone number (XXX-XXX-XXXX) and when she returned to the phone she told me that the number was a former employee and he (*** is the name she gave me) had not worked there in about or monthsI paid with a credit card that day and

Similar to another customer on this list, I was locked out and told the rate as is listed on their site, $for coming and minimum $I was waiting outside my locked out door with a month old and desperate to get inWhen the guy arrived, he got to work and started to explain possible costsAs he worked, the price kept increasingBy the time he was done (minutes later), my bill was $total! I had a simple lock (even though the company later explained that my security level for the turn knob lock was worthy of $182)
I asked him to explain why my bill was so much, and he gave an answer, but not one that really explained whyNothing was replaced, and while the job required a "wedge" opening, it was clearly relatively simple to openI would have said no to $if he had told me that before he got startedWhen I called to ask about this, they were pretty rude in their explanation and they stand by their high pricesJust know this is likely to happen if you use them

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Address: 3257 Cahaba Heights Rd, Vestavia, Alabama, United States, 35243-1648

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