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ASAP Tree Care

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ASAP Tree Care Reviews (6)

Complaint: ***
I am rejecting this response because: I accept your solution, but I need a gift certificate up to $(which was for the Doo Wop Shampoo Deep Cleaning Carpet and Mat, Feel Good Deep Clean, Tax) so that I can have the cleaning re-done along with the complimentary passes that you are offeringI don't want to hassle with trying to figure out who sent this, who to talk to, explaining the situation all over again when I go over thereI'd like to have the certificate and be able to present it to have the job re-done. You can send this to the following address:*** *** ** *** ***.*** *** ** *** Regards,
*** ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Complaint: ***
I am rejecting this response because:I went to the body shop and don't feel comfortable with leaving my car to themThis is a new car, Honda Odyssey and I bought it last OctoberI talked to my insurance company and asked for adviseThey told me that legally, I should be able to go any body shop that I trustTherefore, I want to receive the compensation and go other places
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

I'm sorry for the Misunderstanding, we use old fashion soap water and elbow grease. Steam cleaning can be damaging to Certain materials inside the car. Your hundred percent correct that the car should've been checked for quality before  giving back to you. I am...

glad Antonio recognized our shortcomings and offer to do it again.Once that is complete I like to give you some passes for our top-of-the-line car wash to make up for your inconvenience.

To whom it may concernThis was a minor scrape ,we feel terrible about it a her car was being backed up and we taped a welder that was sitting there.we gave her the number of the body shop about a half a mile away to go to set up an appointment and arrange for a repair ,should be one day.The body...

shop is closed on Saturday so it had to be Monday,I was away on business and out of touch,we are waiting for her to get the ball rolling.More than willing to take care of the problem.                    Jay R[redacted]

Sorry for any difficulties,bring it in and we would be glad to redo it so your satisfied.j

The business owner offered to redo the job. I do not want those people touching my car. After being disappointed with the services I received I went onto yelp and google to post about my experience and...

discovered that this company has many unhappy customers including one that claimed a swastika had been scratched into his hood. This business has been ripping people off for quite some time and I will not use their services again.

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Address: P.O. Box 2343, Springfield, Ohio, United States, 45505


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