ASC Construction Inc

We are finishing the job as we speak...should be done this week.

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closed Administratively Resolved]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] ASC has not completed anything I have requested. The garage floor is still not prepped, the rebar is still sitting in my yard waiting for instalation, and of course, the concrete is yet to be poured. He did finally communicate with me but only briefly, installed some 2x4's per code but no more and this has been 3 weeks. It will be a year in August since I started this project and it is far far too long to build a 24 x 36 pole barn! I have tried to communicate with ASC and again, he ignores me with no response.

We have every intention of paying this. I'm sure no excuse will matter...even though they are valid. Our payments should be able too start up again by either September 25th or October 5.

Revdex.com,I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this...

resolution is satisfactory to me,  as long as they make up their back payments owed for the 4 months missed and continue to make their monthly payments until paid in full.Regards, [redacted]

We are doing what is necessary to complete the job. I am in contact with the customer as we speak and will continue to finish the job.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] ASC did come out and level the garage area, put in the rebar and complete the pour of the concrete. Regarding the installation of the 2 garage doors, ASC told me he cannot get his door guy to install for 2 weeks. I told him that was not really acceptable and to see if he could get his guy to install earlier as I have already waited and extended period of time and I should have a high priority. Also ASC told me he would be coming out the following day to cut in some relief cuts in the fresh concrete to alleviate any cracking, but he did not show up and has not responded to my calls or texts again. I paid ASC $1403.08 as we had agreed after he completed the concrete and will pay ASC the balance  as soon as the garage doors are installed and any  final problems resolved. ASC also owes me a receipt for the 1403.08 I paid him in addition, when the job is completed, a lien waver from ASC.[redacted]

Asked the customer to pay for the door out of the remainder of what they owe us. They can call the vendor directly.  If there is a balance on the door, I will take care of that cost as well, as I promised the customer a $400 credit off of the balance owed me.  I will pick up...

the balances on the door install and a small amount of concrete they need as well to finish this.

Review: I signed a contract with ASC Construction Inc. for a Pole building (garage) on the date of 8-29-14. It has been far too long to still not have this job completed. ASC has promised me numerous times he will come out to do a certain job and he consistantly does not follow through on his promise.

I have given ASC $22,341.35 out of the total bid of $23,830.78. All ASC has completed is excavating, putting in the posts, framing and surrounding metal. He has yet to pour the concrete floor, brace the poles with rebar, order and put in the 2 garage doors. All I want is ASC to complete the job as promised.Desired Settlement: I think ASC should complete the job, and in a timely manner.

Business

Response:

We are doing what is necessary to complete the job. I am in contact with the customer as we speak and will continue to finish the job.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

Asc construction did a phenominal job on my building, the employees were very respectful of the property and did a professional job, I would recommend them to anyone..

Review: Owner misrepresented his business by claiming he could build my pole building first part of September. Now middle of November and its still not complete. Once I gave him money up front nothing was done, no work or material delivered for three weeks, and then only partial materials for job was delivered. He gave excuse after excuse and I finally fired him at which time he basically threatened me with a lawyer when I asked for the truss spec sheet and the return of monies I had already given him.Desired Settlement: I want truss spec sheets for inspector and proof of what he spent my money on and a return of the balance

Business

Response:

In response to Mr. [redacted]'s complaint, we visited his jobsite in June of 2014 and gave him a written bid on July 7, 2014. He later contacted us in August and indicated he wanted to sign a contract with us to build his building. He signed a contract on August 19, 2014.

Mr. [redacted] was informed that it was his responsibility to get

the print, dig the holes and prepare the pad. We could not schedule his project

until 4 or 5 weeks until after we received the permit in which he was

responsible for obtaining. We never told him we would start his job in 2 or 3

weeks. Mr. [redacted] claims that only partial material was delivered and this was

true. He also gave us inaccurate

information regarding the specs for the trusses. He lives in a 60# snow load

area and we were informed that the trusses were 65#. The building inspector

went hunting in early October, came back October 14th and called my

office that the trusses were 60# snow load trusses. We had to adjust for this. We ordered the trusses and

they were delivered in less than 5 days. Our employees came to the jobsite and worked up until November

10. I had several conversations with

Mr. [redacted] also on the 10th, about the metal coming out, the insulation

and doors. Kept him informed of our progress by texting him.

His comment was at 7pm, November 10, he sent me this notice/text: “Don’t

waste your time coming here tomorrow. I will finish it myself”.

Mr. [redacted] informed me through email on 11/13/14 that he wanted the truss

specs, which we emailed to him on 11/13/14...

At 8:23 at 11/13/14 Mr. [redacted] wrote again and I quote: “I

will be contacting my attorney”.

My response to him was: “I have an attorney also; I think

you should read your contract as you have terminated our agreement. That was

your choice”.

In our contract with Mr. [redacted] on page 5, paragraph 10,

under Disputes and Resolutions; it explains the proper procedure for removing

us from his project. Mr. [redacted] violated this rule.

We also had several delays in the schedule due to unavailability

of materials, inclement weather, changes in the contract, such as adding:

vertical flush walls .We also had a death in the family in which I took a week

off for. It seemed that the job was very close to being finished but there was

no satisfying Mr. [redacted] at this point. Our contract allows for these delays and

I never, ever threatened Mr. [redacted]. This accusation is false. Mr. [redacted] still

owes our company the balance of his contract. We have had no communication with

Mr. [redacted] since the last communication by text/email took place.

On a separate note we would like the Revdex.com to know that Mr.

[redacted] is holding a large portion of lumber and our equipment on his project

which has not been returned to us. This includes 3 ladders and about $800 in

2x6’s. Due to the fact that Mr. [redacted] basically chased us off of his job, then

for no other reason than how quickly his building was or was not getting done.

We did not want to approach Mr. [redacted] at this time in retrieving our equipment

and material. We thought it better to wait until he cooled down, but we do want our equipment back.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Regards,

[redacted] In response to Mr. [redacted] response to my claims. On Aug 5th, he emailed saying he had openings I quote"I have openings last week of August and first week of Sept." Then again on Aug 13th, I quote,"we are scheduling for end of August and all Sept." Aug 19th I had site leveled and ready for build, Mr. [redacted] came to my property and I gave him payment of $10,682.77. He stated I was informed that it was my responsibility to get print, dig holes and prepare pad. All of that is false. Why would it be my responsibility to get print for project he is building and I informed him I would get holes dug and prepare for pad after they set posts. He went on further to say he could not schedule my project until 4 or 5 weeks after he recieved permit. He never stated to me anytime that it would be that far out to build. He also stated that I gave him inaccurate info on truss specs, not once did I have a conversation with him regarding specs until I inquired of when were trusses going to be delivered. Also in his response he says on Nov. 10th I asked when rest of my material was going to be delivered and in his response he said he kept me informed of progress by texting me. His response to my questions was, and I quote,"I am eating dinner." So apparently he thinks that is keeping me informed. That is when I chose to fire him. He also referenced him not threatening me with lawyer, here is his text to me after I asked for the remainder of my monies returned."I have been fired by you. I will mail you truss specs...I have an attorney also..I think you should read your contract. You terminated our agreement..that was your choice...I will send you lien release for material..keep the rest of the money. If you pursue an attorney..that is your right..but I do not think that is wise..nor do I want to go down that road. But I will.." end quote. Also in his response to me violating rules of his contract, specifically page 5, paragraph 10. It simply states If a dispute should arise between parties, the parties should promptly meet and attempt to resolve dispute. I violated nothing in his contract. And also I'm not asking for all my money back, according to his contract my down payment of $10,682.77 is non-refundable, but I also gave him a check for $14,263.23 for a total of $24, 946.00. I want proof of what he spent my money on including material and labor, and I want the remainder returned to me. He also lies in his response that I made changes to job after he started, never once did I make any changes, I spoke with him about vertical flush walls the day I signed contract with him to build shop. Also in repsonse to his last paragraph about me holding large portions of lumber and his equipement on my property. There was about 10 2x6s left, which I payed for, and his crew left three ladders on my property which he never came back and picked up, how that is my fault is beyond me.To summarize, I signed contract on August 19th and gave him over 10,000 dollars. Didnt start any work. Spetember 19th I asked why things werent moving forward, he text me quote,"I will be done in three weeks." Sept.25th they set posts. Oct 17th I asked what going on with my shop, he replied waiting for trusses.Oct.17th Mr. [redacted] text me "Can I go elk hunting while waiting for trusses?" Oct.17th I ask how much is concrete part of bid so he can minus it and I would have someone else pour floor. His reponse is"no thanks. I already have crew scheduled." I asked when and recieved no response until Oct 24th when he text me,"rebar and slab on Monday..be there at 7..weather looks good." Oct 24th and Oct 25th I text when is the rest of my material going to be here?-no reponse Oct. 27th I text,"Did you get my message regarding material. I want to know when it will all be delivered, I already paid for it and I want it on site?" His response was ,"I will let you know", I replied "if my shop is not completed by this Friday I will be going to see an attorney or you can return my money." October 29th he text me;"Trusses are Monday morning. will finish framing on Tuesday. Maybe a little pickup work..start roof on wed afternoon. Finish on Thursday afternoon. Start siding..should take two days if weather holds to sheet sides.. I am looking for boom truck to set trusses..I see one in town..do you know whos it is..I was just at truss plant they are building them today. And tomorrow morning..delivery on Monday..I will be over tomorrow to cut the slab..hopefully not raining.."So then he went to rent boom truck, which they wouldnt allow him until he made payment for concrete, which I went and payed $4660.89, which I feel I already payed Mr. [redacted] for but he failed to pay the concrete company.Nov 10th I asked what is happening with finishing shop, I offered to call and order metal he replied he would be coming out to make final measurements before he orederd material, which I feel is ridiculous after all the time that has passed and he doesnt know what material is needed. When I text him on Nov 10th I wrote,:when are you thinking metal will be on? What about garage doors, are they ordered?" his reponse was ,"I am eating dinner". Thats when I fired him.So I gave Mr. [redacted] $24,946.00, plus I payed the concrete business $4660.89, and I ordered all the metal for my shop for $5763.93, and garage doors for $3300.00 for a total of $38,670.82. I think its reasonable for me to ask for proof from Mr. [redacted] of what he spent my money on and give me back the balance minus his material and labor costs.

Business

Response:

In response to our Customer:We furnished the Customer with a print, paid for by us, from [redacted]. Because the customer lived close to the [redacted] County Building Department, he offered to walk over the print and application and hand deliver it. Which he did. The permit was then issued for his job. It is false to claim he did not receive a print as it had to be turned into the county.In the "Exclusions" of our Contract it specifically states that "auguring of the holes" for the posts and "site prep/excavation" are excluded. Which means it is the Customer's responsibility. So, why would he say this is false, when it is in the "Exclusions" of our Contract, that he read and signed.The Customer in his complaint states: "Never once did I make any changes." This is also false. We have a written Change Order signed by the customer on 8/25/14 changing his framing. His contract was signed on 8/19/14. He paid this Change Order on 9/25/14. When he went to a vertical wall framing, that meant we had to place the slab first. The slab prep and gravel placement then had to be done by the Customer as these were excluded from our contract and thus the Customer's responsibility, which he knew. The Customer knew he was responsible to place the gravel and grade for the slab as again, it was clearly in the "Exclusions" of our Contract. So, even though it was not our responsibility, I took my crew and my equipment at my cost and compacted and graded the project. During this time (October) there was a severe cold snap and temperatures dropped down to 5 degrees, we still pushed through. Around October 27, we poured his slab and saw cut the floor on October 31. As a side note: On Monday, October 27, at 8:21 am the customer wrote: "I will be going to see my attorney if my job is not done by Friday (which would have been October 31). So, severe weather or doing work on my own time did not matter. And, the only reason we said " We have an attorney also" was because of the Customer's threat to us with an attorney...which he failed to mention in the body of his complaint to you.We started framing the exterior walls on November 3. Finished framing the building and setting trusses on November 10. The customer texted me later that evening at 5:47pm, November 10 wanting information on his job. I responded to him: "I was eating dinner"...which this is true, I do eat dinner. At 6:53 pm, he texted me saying I was fired.When the Customer fired us, he still owed us an outstanding balance of $12,583.22. The customer listed several things that he paid. These items would have come off of the outstanding balance he owed us, which he also did not mention. Let me make this clear, we never have refused to finish or complete his project. He fired us.In conclusion, we feel very strong about our response to this customer as he has slandered our company with false accusations and innuendo. He has cost us work and embarrassment because of the slander in this public forum, so we will be seeking the advise of an attorney because of the written false statements that have been made here publically by him. We will no longer be making any more public comments regarding this customer on this matter.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I Can see by his response that he will not take any responsibility for his awful business practice, he owes me money plain and simple. Mr. [redacted] has failed to show me proof of what he spent my money on, and I know it wasn't spent on my job, so if he wants to call that a false claim then show proof of what he spent my money on before I finally fired him. All Im asking for is my money back minus what he did spend on my project.

Regards,

Review: I paid All States Construction the full price for our garage. They have not paid the supplier of the materials, [redacted]. for the material used in the construction of the garage. [redacted] has now placed a lien on our property. As can be seen from the attached document we have paid in full.Desired Settlement: [redacted] to be paid in full. Soon additionally our legal fees.

Business

Response:

I talked to Mr. [redacted] last week and he has agreed to work out an agreement with me.

Thank you and if you have any questions please feel free to call me.

Review: I signed a contract with ASC Construction on June 22, 2015 to have a 24'x32' pole building with a 10' lean-to built at a cost of $21,357.72. The contract required 1/3 down ($7048.00) and stated that work would commence approximately 3 weeks from signing the contract and the deposit has been accepted. Our check was deposited on June 23, 2015. Mr. [redacted] made 3 site visits within about 3 weeks of signing the contract to review and assess the building site as the site was rocky and not level. Prior to signing the contract we agreed that we would provide a level building site, meaning we would do the excavation and site prep outside of the contract. We also agreed to pay for drilling the post holes and the cost of the concrete to set the posts because of the rocky ground the costs would be hard to predict. During those visits we were trying to come up with a strategy to deal with the rocky, uneven ground and during the third visit to our site Mr. [redacted] said he would set the posts and frame the building then we could bring in the necessary fill material to level the site so he could do the concrete floor. My guess is he will say that we did not provide him with a level building site in a timely manner and that is the reason for the delays but I asked many times when to bring in the necessary fill material and was told, no not yet. When he did say to go ahead I had fill material brought in and leveled within 1 week of him asking to do so. Because of the rocky ground we had to have the post holes drilled and Mr. [redacted] told me that he would contact the post hole driller and told me several times the delay was because the post hole driller was booked up. The post hole driller told me later that was not true. The post hole driller finally called me, after Mr. [redacted] gave him our contact information, and we had him scheduled within a week to drill the post holes. The post holes were drilled on 9.11.15 and the posts were set on 9.18.15. That was the first visible progress on our shop, three months after signing a contract. The next money draw in the contract was "Set Posts/Start Frame" and was for $5000.00. Mr. [redacted] asked for payment on 9.18.15 and I paid him that day. Because of how long it had taken to get this far and because of the excuses for why it was taking so long, I started to become concerned if our shop would be done before winter and asked many times if our building would be done before winter, and was assured it would be done. Repeated calls to Mr. [redacted] were replied to with excuses and reasons why he couldn't get to our job or he would say that they would be there "next week". They wouldn't show up and I had to call again, and again would be given more excuses. The framing on our building did not start until October 20, 2015, one month after the posts were set. The framing was done 10.23.15, four months after I signed a contract with ASC Construction. The next money draw on the contract was, "End of Framing" and was for $4000.00 and was requested on Friday, 10.23.15 and paid on Monday 10.26.15. ASC Construction has not done anymore work on our building since then. The next step was to have the metal siding, roof and roof insulation installed. My inquiries about when this would happen were met with more excuses. When I continued to push on this issue I was told in a text message that he was "tapped out" and didn't have the money to pay for our metal package, but if we wanted to pay for it he would come and install it. We have already paid Mr. [redacted] over $16,000 and part of that money was to have paid for the material and installation of the metal package. At this point, on December 26, 2015 (six months after signing a contract) all we have is a framed building and we paid for the excavation and leveling the site and drilling the post holes and the concrete to set the posts. ASC has only done the setting of the posts and the framing. We have also recently discovered that Mr. [redacted]'s contractors license expired on Aug 6, 2015 and has not been renewed. All of the work he performed at our site was done without a valid contractors license. We were tired of dealing with Mr. [redacted] and his long list of excuses so at our request our attorney contacted Mr. [redacted] in the first week of December 2015 with a voice message to request that he pay for and install the metal package. Mr. [redacted] has not responded to our attorney's phone call. I have made the same request to Mr. [redacted] via text message. He has not offered to pay for our metal package but has only said that if we pay for it he will install it. He has also said he intends to finish our shop next spring when the weather breaks. It has now been over six months since we signed a contract with ASC and our shop is only framed.

My wife and I had to save money for several years to be able to build a shop that would functionally fill our needs for storage and use. Dealing with Mr. [redacted] over the last several months has been frustrating, disappointing and very stressful. I would not recommend him or any company he is associated with for anything. For more information go to the Washington State Department of Labor and Industries website and look up [redacted] Construction, All States Construction and ASC Construction.Desired Settlement: We want to be reimbursed for the cost of our metal package and the cost to have a licensed contractor install it as Mr. [redacted] no longer has a valid contractors license. The phone for his business, ASC Construction, is disconnected and the website has been removed. We will also finish the rest of the shop on our own.

Review: ASC faild to complet scope of work on shop did not pour 30x50 4''concrete slab and install (2) 12x12 overhead doors; liti insulationDesired Settlement: Pour 4'' 30x50 concrete floor and install (2) overhead doors

Review: Departures from contract, excessive delays, failure to pay supplier, failure to meet agreed upon deadline, poor accounting.

1) Contract did not indicate that ASC would request substantial materials to be paid for directly by us. Nonetheless, said materials were paid for promptly.

2) Building permit was issued 4/29/2014, all materials except concrete and 12' x 12' door are now on site, little actual work has been completed.

3) Highland Quarry delivered 17.59 tons of gravel on 9/3/2014 and has not been paid. Notice of potential contractor's lien was received by us on 11/29/2014.

4) An agreement was reached on 10/21/2014 that the building would be completed within 45 days. As of 12/5/2014, little work has been done.

5) Accounting on 11/24/2014 by ASC did not accurately reflect amounts paid paid by us to [redacted], estimated taxes or balance due.Desired Settlement: 1) Pay supplier for gravel.

2) Finish job, pass final inspections by [redacted] and myself.

Business

Response:

In response to our customer:When we first signed the contract in 2013, there were difficulties in obtaining the permit due to problems with the customers road, access, etc.. Due to this, the customer had to work with the [redacted] for several months to meet the standards they were asking of him. We told the customer we would work him in once the permit was issued. The permit was issued in April 2014 as stated. We then had to work him in as we were scheduled already with other customers when he obtained the permit.All materials have been paid for on his job with the exception of the gravel. We thought it easier for the customer to pay for the remaining material out of the balance that was still owed us. In this way, he would know all material was paid for.A Pre-Lien notice is the standard in the construction industry. This is only a notification to the customer to make sure his materials are paid for with the contractor or a Lien could occur.As far as the accounting goes, due to the customer paying for the balance of materials, an adjustment was inadvertently left out, but has since been rectified. This building is complete with the exception of the slab and door. These things will be completed. Door is on order. On a final note, this customer has been very understanding with us and we appreciate it.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]

Revdex.com,

I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.

Despite ASC's facile rationalizations of their lack of performance, the building remains incomplete nine months after the building permit was issued. This is unacceptable for a simple 24' x 32' pole building which could reasonably be completed in a few weeks with proper scheduling and effort.An on-site inspection on December 26th indicated that while progress has been made and the primary remaining tasks are to pour the concrete floor and install the 12 x 12 roll-up door, several missed details were noted. Of major concern is the lack of knee braces between the mid point posts and trusses as indicated on the engineered plans (see attached). Also noted were missing fasteners on the south wall (fourth course up, ~ 6' from west end), missing fasteners on several corner caps (also fourth courses up) and missing fasteners on the gable ends (on second horizontal web of gable trusses, also peak of west end). Additionally, it was noted that the engineered plans called for 1-1/2" fasteners for all sheet metal, but 1" fasteners were used. Finally, some fasteners on the south fascia did not color match the fascia, but rather were the same color as used on the side walls.To correct the situation, ASC must pour the slab, install the roll-up door, install locksets on the two service doors and install the missing fasteners. At their earliest convenience, a firm target date for final [redacted] inspection would be appreciated.

Regards,

Business

Response:

Review: In July of 2014 we contracted with ASC to build a 36'x36' pole building with an enclosed 10' tip out on one side. At that time we discussed what site work was needed and how he was a month or so out from starting but we'd need to put down 50% to secure our place in the job queue. $15,000 paid in advance. We were told that once the job started it would take about 6 weeks. Based on this discussion we secured their services and paid the advance - we informed them that we wanted the building in before winter and that we were paying over $200 a month for storage of items that would be placed in the building once it was completed. In August we paid an additional $1700 to ASC for site prep and materials as well as a drainage trench to be dug along the side of the building as there is a nearby hill with seasonal runoff. The ground was leveled between the pins but the drainage trench dug with their equipment ran uphill -- so water could not escape the side of the building - this was pointed out but never corrected, I as the homeowner hand dug the drainage trench to prevent the interior of the job site from flooding due to runoff. As of September of 2014 we paid ASC the start of framing draw @ $6,325.35. We had posts in the ground and by October we had trusses raised framing draw of $3160 was paid to ASC. The contractor then suffered a death in the family but told us things would start up again in a few weeks. At one point I was talking to a different foreman as the owner/operator was unavailable due to his other business of running hunting and guide services. In November ASC started talking about getting heat in the building and pouring concrete. While it was behind the 6 weeks we had been told - the job did progress. By mid December trim for the sheathing had begun -- 12 weeks into the six week project. And by the end of December the metal sheathing was installed 16 weeks into the project. As per the contract we paid the metal draw at $1580. We discussed getting the concrete floors poured before winter really hit but it didn't happen. Due to winter conditions and road restrictions the job was placed on hold two more months until our road opened again on Feb 27, 2015. We contacted ASC to make them aware of the road restriction lifting and were told he would get us on the schedule for floors and garage doors. On April 3rd ASC came onsite to place rebar for the pour. On April 14th we were told 'next week' - but the doors were ordered. April 24th we were told to call him - that the floor would be another week but the doors we'd ordered would be in by Wednesday and the installer scheduled. May 1-4 the floors were indeed poured and the saw cuts made. No doors and no date set on when the doors would be installed. The apron was not poured so it would not interfere with the doors being installed we were told. The forms were put in place for the apron but it was not poured. May 4th I asked about the status of the doors and was told they were ordered. I asked again on May 13th and was told he would get back to me - he did contact me back on May 27th after 4 more attempts to contact them. We were told it would be installed next week and that the doors were in. Of course they were in, they were supposed to be in by April. Now it is June 8th (An entire year from the date of contract of a 6 week project) and no doors, no contact, and no clue as to when this will be finished. As we approach the anniversary of a six week project we are still left with questions and frustrations. Poor and slow communications, unexplained delays, multiple changes of personnel and additional subcontractors, and our additional costs incurred as a result of such delay are the cause of my letter of complaint. Too often we've been told dates that didn't happen and received no communications from ASC until after we had to call and ask why no one showed up. We've made payments according to the contracted draw schedule, on time and in full, but after each payment we would go weeks or more without work or contact. We have texted and emailed him over the last 3 weeks and have not heard a single word, nor has the concrete or doors been put in.Desired Settlement: We would like the contract finished within the next week.

Business

Response:

Asked the customer to pay for the door out of the remainder of what they owe us. They can call the vendor directly. If there is a balance on the door, I will take care of that cost as well, as I promised the customer a $400 credit off of the balance owed me. I will pick up the balances on the door install and a small amount of concrete they need as well to finish this.

We feel compelled to warn people who are contemplating using ASC Construction to build a pole barn, beware.
We hired, ASC Construcion (Owned and managed by [redacted] and [redacted]) on Oct. 2, 2014 to build a ,pole barn (34 x 40)
.it took 5 1/2 months to be completed, due to many excuses,
We found [redacted] to be dishonest and very unreliable. To begin with he showed up often, but once we gave him 50% down we saw very little of him. On Oct. 27, he did have his men start tearing down the old barn and had 2 trees pulled out, by hiring a sub-contractor to pull out the tree stumps and haul them away. Days would go by we'd see no one working. When we finally, got in contact with him, he said he was waiting for our permits. On Dec. 9, we called the permit office in Post Falls, and was told the permit had been ready since Nov. 3rd, but had not been picked up nor paid for. We called [redacted] and told him we expected him to start on our building itself. He started the actual building of it on Dec. 10. Days would go by no one was here working. We'd call and leave a message, he would not return them, or when we did he would say he'd call back and didn't .He would have many excuses, the weather (which was not that bad this winter), or the company didn't have the material ready or cut it wrong. ect. This went on from Dec. 10, 2014 until Feb.16, 2015
Actually finished it on Feb. 16.2015, when we gave him our final payment. (He added on $400.00 he felt we should pay the sub-contractor, we said we would pay half, $200.00,which was the amount would be according to his contract. He then said that was half, but we never saw the bill from the sub-contractor. So we paid him the $200.00.
When it rained, we found the wall leaked, which was due to a gap in the material, that had not been screwed down. We have called and left messages (as he won't answer the phone), and told him about the problem We have also sent him e-mails and have never heard back.
In the contract it states, he would remove all waste materials from the site, and leave the premises in broom-clean condition. [redacted] had to
haul off alot of the dirt that was left due to using the excavator to dig the post holes with. And we had to clean up materials left inside, the building and sweep it out, so much for broom like condition!
We did write [redacted] and tell him, we were disappointed on his work ethics, and would not be recommending this company to anyone.
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Review: Excessive delay in completing contract for metal building. Flush wall framing done incorrectly.Desired Settlement: Complete the contract now. Adjust final billing to reflect monies paid out by us separately that we have already paid as part of the contract, adjust for framing done incorrectly, adjust for outrageous delay in contract completion.

Business

Response:

[redacted] is correct in his complaint with the delays on his building. We unfortunately encountered difficulty with finding qualified help and the employees we did have, did not meet the standard of workmanship that they stated on their resumes. This we found out after the fact. We will fix any issue that is necessary to pass final inspection and will adjust our bill accordingly for what [redacted] has paid out for the overhead door and opener. At this time, I ask that [redacted] refrain from lashing out any further, as we had a death in the family yesterday and are doing our best to comply with our customers. We will be done with his project in 2 weeks when the overhead door arrives.