Thank you for your message I've read the complaint and am concerned as this is the first I'm hearing of this I do take CAN SPAM very seriously and have checked internally regarding this complaint While I could not identify anyone who spoke to [redacted] on the phone, I can confirm that all email addresses on our list are received from Cision and Vocus When signing up for these sites, media and bloggers give permission to be contacted by pr agencies If our client activity is not useful to Ms [redacted] blog, then we certainly will remove her from our database A similar case happened several months ago and we were able to determine that there was another email address on our list, which had a "forward" to an address we had removed from our database So while we had removed the reported email address, it was another email address presenting the problem Given that, please find the proposed solution below: Solution Please provide all email addresses that should be removed from our databases so that we can make sure she's been removed To Ms***: Please accept my personal apology and we will get this remedied ASAP Thank you ***
Thank you for your message I've read the complaint and am concerned as this is the first I'm hearing of this I do take CAN SPAM very seriously and have checked internally regarding this complaint While I could not identify anyone who spoke to [redacted] on the phone, I can confirm that all email addresses on our list are received from Cision and Vocus When signing up for these sites, media and bloggers give permission to be contacted by pr agencies If our client activity is not useful to Ms [redacted] blog, then we certainly will remove her from our database A similar case happened several months ago and we were able to determine that there was another email address on our list, which had a "forward" to an address we had removed from our database So while we had removed the reported email address, it was another email address presenting the problem Given that, please find the proposed solution below: Solution Please provide all email addresses that should be removed from our databases so that we can make sure she's been removed To Ms***: Please accept my personal apology and we will get this remedied ASAP Thank you ***