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ASDA Properties Reviews (1)

It is not at all clear to us from Mr*** complaint whether he has never done business (under any business name) with the customer who filed a complaint through us, or whether he has in fact done business with her, but under the name of a predecessor company. Could you please
ask him to clarify this matter? If the claimant did business with a predecessor company that was closed for any reason, such as bankruptcy, we will ask her to amend her complaint to reflect the correct company nameIf she filed the complaint against entirely the wrong party, we will ask her to redirect the complaint to the right party at the right address We are surprised that Mr*** has not contacted us directly since the claim was mailed to him twice (on 6/1/and again on 6/8/17) at the name and address provided by the claimant Although rare, it is possible for a claimant to file against the wrong partyIn any such case, once contacted by the business we would immediately take steps to verify the right party. Our email and mailing address is provided in letters and on our siteAny errors can easily be corrected during the minimum 10-day negotiation period before any claim can post publiclyErrors can also be corrected even after a claim posts, which in this case was days after filingMr*** has not contacted us via mail or email and has not responded online. Importantly, our system provides equal space to the other party for response, rebuttal, correction of facts, documentation, etc. The referenced statute of limitations does not in any way limit the first amendment and other rights of consumers to freely and openly discuss their experiences, either positive or negative, with vendors etcin public foraPeopleClaim operates in full compliance with laws that provides safe harbor for publication and discussion of complaints, reviews, business ratings, etc. We do not review, evaluate, or edit the content of any claim posted on our sitePer our Terms, all postings are exclusively the responsibility of the posting partyOur system is designed to facilitate resolution between the two parties We are happy to address any issues of mistaken claim directionHowever, if Mr*** has done business with the claimant under any business name, it appears that Mr*** complaint with your office may run contrary to legal protections and safe harbors provided by federal and in some cases local law, as an attempt to limit the free speech and other rights of our users. Additionally, it appears that Mr*** is threatening litigation, which would likely invite a countersuitIn the event that any action is taken in this matter that would violate first amendment and other rights, we reserve the right to take legal action against the offending party We appreciate the good work that the Revdex.com does for consumers, and we are always happy to respond to any complaintsHowever, it appears that in this case a business may be asking you to reach beyond your mission in order to obstruct the free speech of a customer To summarize: If the consumer filed against completely the wrong party in error, that can be correctedIf the consumer filed against the wrong business name but the right individual and with the correct mailing address, that can also be correctedIf the company is threatening litigation in order to obstruct free speech, appropriate steps will be taken Please let us know what additional information we can provide to assist you in this matter Best regards, Mark

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Address: 10500 Abercorn St Ste C, Savannah, Georgia, United States, 31419-1156

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