I Contacted Asheboro.Honda by email on Dec about a vehicle listed.Never received a response ,on Deccontacted salesman by phone.Vehicle on lot,I would contact on Janabout app.to see vehicle.Salesman called Janto confirm app.for am on Jan2.I am over hours away.Drove down on 2nt .arrived 12:ask for salesman,was told he was with customer,and they had sold vehicle min.earlier.On the way there I stopped in another town,a complete stranger told me that they would strong arm me and they could almost assure me the vehicle would not be there.It was a good price on vehicle,I guess that is why it is still listed for sale.A drawing card to get customers on lot? Contacted sales manager by phone,name? he said he was sorry this happened and would tell owner of business next week.what happened and offered gas card which I declined.He said could not hold vehicle even if his salesman made an appfor me to see vehicle.I made a commentment with them which I kept.I know others don't..Even Asheboro Honda
I first had an experience here in July of I purchased a Honda Civic EX brand new and had a great experience everything went smoothly when I scheduled my third oil change this is where everything went downhill in July I scheduled a oil change for 8AM and when I went in that morning the girl said "Oh we don't have you down you'll just have to get another appointment a different time" Finally I was able to make another appointment September for 7:30AM it was a 20,mile service to get oil changed and tire rotated as soon as I parked the car and walked in I was greeted rudely by a guy named "Travis" I also let that slide and sat down in the sales section the more I sat there honestly the madder I gotI sat there almost hours watching every salesman walk in and go straight to their desk and play on their cellphone the whole time even with potential customers in the parking lotEvery one of them acted so immature and was too worried about going to the vending machine also never once did anyone ask if I needed any helpFinally I decided to walk outside and see if my car was done I was beyond upset when I walked out to see my car sitting in the same place I parked itI went up to my car the keys had been taken out and doors locked the oil hadn't been changed nor had the tires been rotated the seat hadn't even been movedI walked in to the service desk said several cuss words and asked for my keys and the girl looked at me like I was stupid and said "Well do you know your keys if you seen them?" I finally got them got in my car and drove off very upset with the service I receivedFinally I got in touch with a manager "Caesar" who was very great and told me he was very sorry with my experience to please come in and talk with him that he would buy my car back and get me in a new one that had better headlights because my Civic had terrible headlightsI come in and we talk finally go outside and start looking at cars with the salesman "David F*" who was also very understanding and greatFinally I picked the car I liked which was a used Honda Accord and we went to get all the paper work filled out and finance stuff worked out after staying up there almost another hours I was told I could not get that car because I had only had my Civic a little over a year and the bank didn't want to break the contract and also that my credit score wasn't high enough that I would need a co signer which was complete crap because my credit score is a and they were telling me it was in the rangeThey told me to go on home take the car with me with dealer tags on it and I could come back tomorrow to deal with paperwork that they would get it worked outNext day comes around I call and the finance guy wasn't there I was told to wait till the next day so finally after days of waiting they called me at 6pm and told me to come up there and I would have to get a co signer and they had a car they wanted me to check out which was a Honda Accord with miles I was fed up enough and picked that car which was another hours cause the dealership was busyFinally I get to go sign paperwork and finance stuff the guy that did my paperwork wasn't even a finance person but said he could do it anyway and never told me his name I was told even though I had a co signer everything would be in MY NAMEI finally got out of there at 10pm Not only did I have to call the insurance company myself to get it switched over which wasn't my responsibility everything was put in my co signers name looking like he was the primary buyer and I was a co buyerWhen calling the dealership they wanted to act like I was stupid which was nothing new and they didn't know what happenedCan't even get a manager to return my phone call but was told by a salesman if I returned the car it would be listed on me as a repo even though I have only had the car weeks and don't have the first payment for almost more daysAll these people are worried about is making a sale customer service SUCKSThey will be getting this car backIf I refinance the car myself it will be $4,for a mistake I didn't makeSave your time and money and go elsewhere all they are worried about is making sales
I Contacted Asheboro.Honda by email on Dec 19 about a vehicle listed.Never received a response ,on Dec. 31 contacted salesman by phone.Vehicle on lot,I would contact on Jan. 1 about app.to see vehicle.Salesman called Jan.2 to confirm app.for 1 am on Jan2.I am over 2 hours away.Drove down on 2nt .arrived 12:50 ask for salesman,was told he was with customer,and they had sold vehicle 30 min.earlier.On the way there I stopped in another town,a complete stranger told me that they would strong arm me and they could almost assure me the vehicle would not be there.It was a good price on vehicle,I guess that is why it is still listed for sale.A drawing card to get customers on lot? Contacted sales manager by phone,name? he said he was sorry this happened and would tell owner of business next week.what happened and offered gas card which I declined.He said could not hold vehicle even if his salesman made an app. for me to see vehicle.I made a commentment with them which I kept.I know others don't..Even Asheboro Honda.
I Contacted Asheboro.Honda by email on Dec about a vehicle listed.Never received a response ,on Deccontacted salesman by phone.Vehicle on lot,I would contact on Janabout app.to see vehicle.Salesman called Janto confirm app.for am on Jan2.I am over hours away.Drove down on 2nt .arrived 12:ask for salesman,was told he was with customer,and they had sold vehicle min.earlier.On the way there I stopped in another town,a complete stranger told me that they would strong arm me and they could almost assure me the vehicle would not be there.It was a good price on vehicle,I guess that is why it is still listed for sale.A drawing card to get customers on lot? Contacted sales manager by phone,name? he said he was sorry this happened and would tell owner of business next week.what happened and offered gas card which I declined.He said could not hold vehicle even if his salesman made an appfor me to see vehicle.I made a commentment with them which I kept.I know others don't..Even Asheboro Honda
I first had an experience here in July of I purchased a Honda Civic EX brand new and had a great experience everything went smoothly when I scheduled my third oil change this is where everything went downhill in July I scheduled a oil change for 8AM and when I went in that morning the girl said "Oh we don't have you down you'll just have to get another appointment a different time" Finally I was able to make another appointment September for 7:30AM it was a 20,mile service to get oil changed and tire rotated as soon as I parked the car and walked in I was greeted rudely by a guy named "Travis" I also let that slide and sat down in the sales section the more I sat there honestly the madder I gotI sat there almost hours watching every salesman walk in and go straight to their desk and play on their cellphone the whole time even with potential customers in the parking lotEvery one of them acted so immature and was too worried about going to the vending machine also never once did anyone ask if I needed any helpFinally I decided to walk outside and see if my car was done I was beyond upset when I walked out to see my car sitting in the same place I parked itI went up to my car the keys had been taken out and doors locked the oil hadn't been changed nor had the tires been rotated the seat hadn't even been movedI walked in to the service desk said several cuss words and asked for my keys and the girl looked at me like I was stupid and said "Well do you know your keys if you seen them?" I finally got them got in my car and drove off very upset with the service I receivedFinally I got in touch with a manager "Caesar" who was very great and told me he was very sorry with my experience to please come in and talk with him that he would buy my car back and get me in a new one that had better headlights because my Civic had terrible headlightsI come in and we talk finally go outside and start looking at cars with the salesman "David F
*" who was also very understanding and greatFinally I picked the car I liked which was a used Honda Accord and we went to get all the paper work filled out and finance stuff worked out after staying up there almost another hours I was told I could not get that car because I had only had my Civic a little over a year and the bank didn't want to break the contract and also that my credit score wasn't high enough that I would need a co signer which was complete crap because my credit score is a and they were telling me it was in the rangeThey told me to go on home take the car with me with dealer tags on it and I could come back tomorrow to deal with paperwork that they would get it worked outNext day comes around I call and the finance guy wasn't there I was told to wait till the next day so finally after days of waiting they called me at 6pm and told me to come up there and I would have to get a co signer and they had a car they wanted me to check out which was a Honda Accord with miles I was fed up enough and picked that car which was another hours cause the dealership was busyFinally I get to go sign paperwork and finance stuff the guy that did my paperwork wasn't even a finance person but said he could do it anyway and never told me his name I was told even though I had a co signer everything would be in MY NAMEI finally got out of there at 10pm Not only did I have to call the insurance company myself to get it switched over which wasn't my responsibility everything was put in my co signers name looking like he was the primary buyer and I was a co buyerWhen calling the dealership they wanted to act like I was stupid which was nothing new and they didn't know what happenedCan't even get a manager to return my phone call but was told by a salesman if I returned the car it would be listed on me as a repo even though I have only had the car weeks and don't have the first payment for almost more daysAll these people are worried about is making a sale customer service SUCKSThey will be getting this car backIf I refinance the car myself it will be $4,for a mistake I didn't makeSave your time and money and go elsewhere all they are worried about is making sales
I Contacted Asheboro.Honda by email on Dec 19 about a vehicle listed.Never received a response ,on Dec. 31 contacted salesman by phone.Vehicle on lot,I would contact on Jan. 1 about app.to see vehicle.Salesman called Jan.2 to confirm app.for 1 am on Jan2.I am over 2 hours away.Drove down on 2nt .arrived 12:50 ask for salesman,was told he was with customer,and they had sold vehicle 30 min.earlier.On the way there I stopped in another town,a complete stranger told me that they would strong arm me and they could almost assure me the vehicle would not be there.It was a good price on vehicle,I guess that is why it is still listed for sale.A drawing card to get customers on lot? Contacted sales manager by phone,name? he said he was sorry this happened and would tell owner of business next week.what happened and offered gas card which I declined.He said could not hold vehicle even if his salesman made an app. for me to see vehicle.I made a commentment with them which I kept.I know others don't..Even Asheboro Honda.