Originally Submitted on May 18th but may have timed out in minute window We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism We regret to hear that Ms [redacted] feels otherwise We initially attempted to contact Ms [redacted] at the original numbers provided, of which the voicemail box was full and of which the voicemail was not even setup yet We did ultimately make contact with Ms [redacted] on May 15th at her place of employment At which point, Ms [redacted] stated she was willing to speak to location servicesOnce Ms [redacted] was informed that this was relating to sending her legally required notices concerning [redacted] , and that the account had been transferred from [redacted] to a new client, she immediately stated that the original creditor was not licensed to do business in her state and she hung up the phone Mind you, she initially was asked if she was able to speak, at which point she stated she could and that the skip tracer was NOT interrupting anything Being as she refused to verify location information, our skiptracer then attempted to just contact the front office and verify location information, at which point, our skiptracer was transferred to the principal Our skiptracer simply informed the principle that we needed to verify location information for the delivery of LEGALLY REQUIRED NOTICES Which, by law, is all they are allowed to disclose He simply at that point left a message for Ms [redacted] to call our office back by p.mbecause of the time zone difference (we would be closed after her time) At no point in time was there any disclosure of the debt We do not deny that we would have left a message for Ms [redacted] to contact location service by p.mand ask for location services so that we could have a valid location to send legally required notices This is well within the confines of the law Why Ms [redacted] would resign her job is beyond us Please keep in mind, when Ms [redacted] filled out the original application for this loan, she had stated her employer could be contacted for verification at any point in time At this point, Ms [redacted] account is closed as a cease and desist as we clearly are unable to help her We would ask that she contact the current creditor to resolve since she refuses to even speak with us We do not believe that there was any wrong doing here The account is closed and no further skiptracing activity will occur Please advise if any other information is needed Otherwise, Ashfield will consider this matter closed and satisfied
Originally Submitted on May 18th but may have timed out in 30 minute window.
We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism. We regret to hear that Ms. [redacted] feels otherwise. We initially attempted to contact...
Ms. [redacted] at the original numbers provided, 1 of which the voicemail box was full and 1 of which the voicemail was not even setup yet. We did ultimately make contact with Ms. [redacted] on May 15th 2017 at her place of employment. At which point, Ms. [redacted] stated she was willing to speak to location services. Once Ms. [redacted] was informed that this was relating to sending her legally required notices concerning [redacted], and that the account had been transferred from [redacted] to a new client, she immediately stated that the original creditor was not licensed to do business in her state and she hung up the phone. Mind you, she initially was asked if she was able to speak, at which point she stated she could and that the skip tracer was NOT interrupting anything. Being as she refused to verify location information, our skiptracer then attempted to just contact the front office and verify location information, at which point, our skiptracer was transferred to the principal. Our skiptracer simply informed the principle that we needed to verify location information for the delivery of LEGALLY REQUIRED NOTICES. Which, by law, is all they are allowed to disclose. He simply at that point left a message for Ms. [redacted] to call our office back by 3 p.m. because of the time zone difference (we would be closed after 3 her time). At no point in time was there any disclosure of the debt. We do not deny that we would have left a message for Ms. [redacted] to contact location service by 3 p.m. and ask for location services so that we could have a valid location to send legally required notices. This is well within the confines of the law.
Why Ms. [redacted] would resign her job is beyond us. Please keep in mind, when Ms. [redacted] filled out the original application for this loan, she had stated her employer could be contacted for verification at any point in time.
At this point, Ms. [redacted] account is closed as a cease and desist as we clearly are unable to help her. We would ask that she contact the current creditor to resolve since she refuses to even speak with us.
We do not believe that there was any wrong doing here. The account is closed and no further skiptracing activity will occur.
Please advise if any other information is needed. Otherwise, Ashfield will consider this matter closed and satisfied.
We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism. We regret to hear that Mr. [redacted] feels otherwise. We did in fact make contact with Mr. [redacted] on December 27th 2016. At which point, Mr. [redacted] was committed to...
paying the balance in full no later than Friday December 30th 2016. He was provided all of the appropriate information to do so. Beginning January 2nd, until January 6th, a total of 3 calls were made to follow up as the payment had not been received (only 2 messages were left). On January 6th Mr. [redacted] decided to call in and provide payment information to pay of the balance in full (to be dated January 9th 2017). Between January 9th and 14th we had made a total of 4 calls to Mr. [redacted], none of which were contact, just to inform him that the payment was not able to process (only 2 messages were left). Mr. [redacted] called on the 16th to inform us that funds would be deposited on January 17th. On January 17th, again, the payment information provided was not valid. 1 more follow up call was made to Mr. [redacted]. At which point Mr. [redacted] called back, on January 19th, requested another letter and paid the balance in full. All the while, Mr. [redacted] received all of the letters requested as well as a confirmation when the balance was finally paid. At this point, Mr. [redacted] account is closed as Paid In Full. We do not believe that there was any wrong doing here. The account is closed and no further collection activity will occur. Please advise if any other information is needed. Otherwise, Ashfield will consider this matter closed and satisfied.
Originally Submitted on May 18th but may have timed out in minute window We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism We regret to hear that Ms [redacted] feels otherwise We initially attempted to contact Ms [redacted] at the original numbers provided, of which the voicemail box was full and of which the voicemail was not even setup yet We did ultimately make contact with Ms [redacted] on May 15th at her place of employment At which point, Ms [redacted] stated she was willing to speak to location servicesOnce Ms [redacted] was informed that this was relating to sending her legally required notices concerning [redacted] , and that the account had been transferred from [redacted] to a new client, she immediately stated that the original creditor was not licensed to do business in her state and she hung up the phone Mind you, she initially was asked if she was able to speak, at which point she stated she could and that the skip tracer was NOT interrupting anything Being as she refused to verify location information, our skiptracer then attempted to just contact the front office and verify location information, at which point, our skiptracer was transferred to the principal Our skiptracer simply informed the principle that we needed to verify location information for the delivery of LEGALLY REQUIRED NOTICES Which, by law, is all they are allowed to disclose He simply at that point left a message for Ms [redacted] to call our office back by p.mbecause of the time zone difference (we would be closed after her time) At no point in time was there any disclosure of the debt We do not deny that we would have left a message for Ms [redacted] to contact location service by p.mand ask for location services so that we could have a valid location to send legally required notices This is well within the confines of the law Why Ms [redacted] would resign her job is beyond us Please keep in mind, when Ms [redacted] filled out the original application for this loan, she had stated her employer could be contacted for verification at any point in time At this point, Ms [redacted] account is closed as a cease and desist as we clearly are unable to help her We would ask that she contact the current creditor to resolve since she refuses to even speak with us We do not believe that there was any wrong doing here The account is closed and no further skiptracing activity will occur Please advise if any other information is needed Otherwise, Ashfield will consider this matter closed and satisfied
Originally Submitted on May 18th but may have timed out in 30 minute window.
We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism. We regret to hear that Ms. [redacted] feels otherwise. We initially attempted to contact...
Ms. [redacted] at the original numbers provided, 1 of which the voicemail box was full and 1 of which the voicemail was not even setup yet. We did ultimately make contact with Ms. [redacted] on May 15th 2017 at her place of employment. At which point, Ms. [redacted] stated she was willing to speak to location services. Once Ms. [redacted] was informed that this was relating to sending her legally required notices concerning [redacted], and that the account had been transferred from [redacted] to a new client, she immediately stated that the original creditor was not licensed to do business in her state and she hung up the phone. Mind you, she initially was asked if she was able to speak, at which point she stated she could and that the skip tracer was NOT interrupting anything. Being as she refused to verify location information, our skiptracer then attempted to just contact the front office and verify location information, at which point, our skiptracer was transferred to the principal. Our skiptracer simply informed the principle that we needed to verify location information for the delivery of LEGALLY REQUIRED NOTICES. Which, by law, is all they are allowed to disclose. He simply at that point left a message for Ms. [redacted] to call our office back by 3 p.m. because of the time zone difference (we would be closed after 3 her time). At no point in time was there any disclosure of the debt. We do not deny that we would have left a message for Ms. [redacted] to contact location service by 3 p.m. and ask for location services so that we could have a valid location to send legally required notices. This is well within the confines of the law.
Why Ms. [redacted] would resign her job is beyond us. Please keep in mind, when Ms. [redacted] filled out the original application for this loan, she had stated her employer could be contacted for verification at any point in time.
At this point, Ms. [redacted] account is closed as a cease and desist as we clearly are unable to help her. We would ask that she contact the current creditor to resolve since she refuses to even speak with us.
We do not believe that there was any wrong doing here. The account is closed and no further skiptracing activity will occur.
Please advise if any other information is needed. Otherwise, Ashfield will consider this matter closed and satisfied.
We at Ashfield Management Services take great pride in our ability to service accounts with integrity and professionalism. We regret to hear that Mr. [redacted] feels otherwise. We did in fact make contact with Mr. [redacted] on December 27th 2016. At which point, Mr. [redacted] was committed to...
paying the balance in full no later than Friday December 30th 2016. He was provided all of the appropriate information to do so. Beginning January 2nd, until January 6th, a total of 3 calls were made to follow up as the payment had not been received (only 2 messages were left). On January 6th Mr. [redacted] decided to call in and provide payment information to pay of the balance in full (to be dated January 9th 2017). Between January 9th and 14th we had made a total of 4 calls to Mr. [redacted], none of which were contact, just to inform him that the payment was not able to process (only 2 messages were left). Mr. [redacted] called on the 16th to inform us that funds would be deposited on January 17th. On January 17th, again, the payment information provided was not valid. 1 more follow up call was made to Mr. [redacted]. At which point Mr. [redacted] called back, on January 19th, requested another letter and paid the balance in full. All the while, Mr. [redacted] received all of the letters requested as well as a confirmation when the balance was finally paid. At this point, Mr. [redacted] account is closed as Paid In Full. We do not believe that there was any wrong doing here. The account is closed and no further collection activity will occur. Please advise if any other information is needed. Otherwise, Ashfield will consider this matter closed and satisfied.