Initial Business Response /* (1000, 8, 2017/08/23) */
I will have my Customer service contact this customer today
just to let you know we did 3 service call on this bed
Initial Consumer Rebuttal /* (3000, 11, 2017/08/28) */
We have had the opportunity to speak with [redacted]. He had...
offered 2 solutions; we could have another bed rail - which we refused or we could reselect another bed. After giving this much thought we have decided we still want our money refunded.
Thank you,
[redacted]
Initial Business Response /* (1000, 8, 2017/08/23) */
I will have my Customer service contact this customer today
just to let you know we did 3 service call on this bed
Initial Consumer Rebuttal /* (3000, 11, 2017/08/28) */
We have had the opportunity to speak with [redacted]. He had...
offered 2 solutions; we could have another bed rail - which we refused or we could reselect another bed. After giving this much thought we have decided we still want our money refunded.
Thank you,
[redacted]