Ashley & Mc Mullen-Wing Sun

Funeral/Mortuary Services - Death Certificates Paid in full on November 16, for funeral services and two death certificatesMortuary said will do the paperwork to request for the two death certificates that is due to the familyJanuary 23, 2018, contacted funeral home to follow up on death certificatesWas told, that the paperwork was filed NovSaid unsure as to what happenedFuneral director called me back and left a message and said will replace order todayFebruary 13, 2018, contacted funeral home to follow up again and has no recollection of the conversation and said haven't received death certificates and that Alameda County has a change in processAlso, they have been busy due to the "epidemic" that's been occuring(flu??) At this point, weeks has gone by and I have not received an update from the funeral homeI even asked the funeral home for a phone# that I can call to help follow upShe said it was an internal line and she could't provideBasically, blam